why cant i cancel a download on the Xbox app or the Microsoft store

Discus and support why cant i cancel a download on the Xbox app or the Microsoft store in XBoX Games and Apps to solve the problem; i tried to install ark and while it was installing i was looking to see if i can play with steam players and i cant but that's besides the point. i... Discussion in 'XBoX Games and Apps' started by NurseNina010, Feb 5, 2025 at 10:42 AM.

  1. NurseNina010
    NurseNina010 Guest

    why cant i cancel a download on the Xbox app or the Microsoft store


    i tried to install ark and while it was installing i was looking to see if i can play with steam players and i cant but that's besides the point. i went to cancel and it would not cancel and now i cant resume it. it is taking 171gb of space on my SSD that i would like to utilize in more productive ways than something i cant even use or play with my friends. i would be most appreciative of an answer to my problem.

    :)
     
    NurseNina010, Feb 5, 2025 at 10:42 AM
    #1
  2. Ricardo Lechuga Win User

    really slow download speeds

    Cancel the download from Xbox app and start it again from Microsoft store app
  3. luke6176 87 Win User

    Xbox game pass for pc permanently pausing

    I cancelled the install but when i click “install” on the microsoft store nothing happens. However when i interact with the download on the xbox beta app its fine.
  4. Ashraf Al-Askari Win User

    DiRT Rally 2.0 Stuck in Xbox app

    Thank you every one, I went to Microsoft store, started the game download from there then canceled it, and it was removed from the Xbox app, weird but the solved the issue.
  5. XBF John Win User

    Forza horizon 5 stuck on preparing 0% on xbox app

    Hello,

    If you cancel this download and open the Microsoft Store App and try to download it there, does it behave the same?

    Thank you

  6. tommi moilanen1 Win User

    Some games not showing on microsoft store or XBOX app on PC.

    Hi,

    Yes I have grounded downloaded and that works fine rn.

    Some games I can manage to get to download by going to them via XBOX website for example Astroneer and Valheim. Like if I go to the XBOX app and search for those games they wont show up, but if I start the download from the website so it opens the xbox app from there I can download the game.

    But that trick doesnt work with all the games. Like sea of thieves and no mans sky it will just greet me with the option ''not available'' after I open the xbox app from the store.

    I feel like this is a problem with microsoft store app, not the xbox store app itself (because tried to delete and reinstall that). Im not sure but I assume XBOX app gets the games via microsoft store no? Because I cant see any of the games in microsoft store app either and I assume xbox app is linked to that somehow (would also kinda explain why I can get the downloads work from the website).

    Another problem I noticed from my friends screenshot of his microsoft store front page is that when I open my microsoft store app and on the left side is the window is the bar with icons (like home, games/gaming etc), for me its only showing the home icon, not the games icon or any of those.
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why cant i cancel a download on the Xbox app or the Microsoft store

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