Why can't I buy a Minecraft Realm?

Discus and support Why can't I buy a Minecraft Realm? in XBoX Games and Apps to solve the problem; My Microsoft account is set up so it is an over-18s account (born in 05) and whenever I go to buy a realm it says that I am a child so I need to ask an... Discussion in 'XBoX Games and Apps' started by CharlotteC7, Jan 26, 2025 at 11:22 PM.

  1. CharlotteC7
    CharlotteC7 Guest

    Why can't I buy a Minecraft Realm?


    My Microsoft account is set up so it is an over-18s account (born in 05) and whenever I go to buy a realm it says that I am a child so I need to ask an adult to buy it? Is there a way to fix this so I can buy one?

    :)
     
  2. Georges C. Win User

    Why can't I buy minecraft realms

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Deto, this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and neither your account, we can not specify the actual reason or accurately check this issue of Realms in your account.

    To effectively clarify this issue, you need to contact Mojang support directly so they can help you.

    https://help.minecraft.net/hc/en-us/requests/ne...
  3. Rodrigo Oliver Win User

    Why can't I buy a Minecraft Realm?

    Hi CharlotteC7, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Your Xbox account age starts from the Date of Birth you entered when creating your profile online.

    Once you hit 18, it becomes an adult account automatically. Just make sure your birthday on the account is correct.

    You can check it here: https://support.microsoft.com/accou...-account-837badbc-999e-54d2-2617-d19206b9540a

    If your Date of Birth is correct, try adding a payment method and billing information to your Microsoft Account.

    Sign in to the Microsoft account you want to update.

    https://account.microsoft.com/

    Go to Payment & billing and select Payment options.

    You can add or edit payment options here.

    If that still does not work, the best course of action is to contact Support and provide the necessary information to validate your date of birth.

    Please enter this link: https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Agent"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

    Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

    I hope this helps.

    Source:

    https://support.xbox.com/help/subsc...es/manage-payment-options-and-billing-address
  4. Elmo DFZ Win User

    I can't buy a minecraft realm - store connection lost

    This is also happening to me on PC. Anyway to help?
    Same here, simply can't buy a realms sub on PC. Doesn't even show me the price per month, it's blank. Yet I can get a free trial of java realms on the actual website.

    PS5 can't purchase realms from the store either! Something is broken and no one at Mojang/Minecraft is doing anything to address it.
  5. markboersma Win User

    Minecraft Bedrock Edition will not update to 1.19.20

    The thing is, that minecraft realms is on 1.19.20. So with 1.19.10 I cannot join realms. I can't understand why I cannot get the .20 version. On my laptop I don't have this problem at all. Even uninstalling, and downloading the game via the latest launcher does not help.
  6. Amoeba Mucus Win User

    Any idea on Apple TV Edition Better Together Update will come out?

    It's kind of upsetting that you can buy this game, yet for months it's had broken functionality. Can't connect with others on the same network, and can't connect to Realms (which we pay for, but why bother if Microsoft won't update for the Apple TV?). I
    bought a controller especially to play with Minecraft on the Apple TV, and it doesn't work.

    PLEASE UPDATE the Apple TV edition, Microsoft!
Thema:

Why can't I buy a Minecraft Realm?

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