Why can't I add a friend to my friends list?

Discus and support Why can't I add a friend to my friends list? in XBoX Rewards & Social to solve the problem; A friend of mine has disappeared friend list on Xbox even though I didn't unfriend them. When I try to retrieve them, a message pops up saying "Try... Discussion in 'XBoX Rewards & Social' started by PLATinum 5963, May 24, 2023.

  1. PLATinum 5963
    PLATinum 5963 Guest

    Why can't I add a friend to my friends list?


    A friend of mine has disappeared friend list on Xbox even though I didn't unfriend them. When I try to retrieve them, a message pops up saying "Try again in a bit. Something went wrong." Ive tried resetting my device, but the problem continues. I know that you can add friends even though they don't friend you, so I know this shouldn't be happening. Is this a bug that can be fixed, or is there something wrong with my friend's account? The friend's username is MsDreamss.

    :)
     
    PLATinum 5963, May 24, 2023
    #1
  2. Kristen T �� Win User

    Why can't I add a friend to my friends list?

    I may be wrong but if it’s not letting you add them, they disappeared from your list and their friends list went to 0 it seems like they may have blocked you. 😔 You can’t see someone’s friends anymore when they block you and it doesn’t let you add them. Can you see the rest of their profile? It may also be a glitch but if it’s only happening with that one person it sounds like they could have blocked you.
  3. Rostom L Win User

    Why can't I add a friend to my friends list?

    Hi there! Sorry to hear about that. Let's do our best to get this sorted out.

    I just want to confirm if this is happening to a specific friend only or to multiple friends of yours?

    Have you also tried to add your friend via the Xbox app on mobile and on the website https://account.xbox.com/Profile?

    Please ask your friend as well to add you back as a friend.
  4. PLATinum 5963 Win User

    Why can't I add a friend to my friends list?

    Its only happening with the specific friend i mentioned at the end of the comment. I checked their friend list and it went from 8 to 0. I think something might have happened to their account. I'll try to refriend them via website like u suggested.

    Note: Tried the website. Won't let me do it there either.
  5. Rostom L Win User

    Why can't I add a friend to my friends list?

    Thank you for trying. If it's happening to a specific friend, it may be an issue on their account. I suggest that you ask your friend to contact the Xbox Support for further checking on his account.
  6. Luke Greenwood Win User

    Why is friends list not showing on my xbox 360?

    Oh OK but when I went to add someone is on my friends list that is showing on my friends list on the Xbox app and it said that the person I tryed to add is already on my friends list. So why didn't show on the friends on my xbox 360?
Thema:

Why can't I add a friend to my friends list?

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