why can't I access my gamepass perks?

Discus and support why can't I access my gamepass perks? in XBoX on Windows to solve the problem; I have Xbox gamepass ultimate, but for some reason, my perks won't work. it just says "sorry, we're having trouble showing the details of this perk... Discussion in 'XBoX on Windows' started by TTE1414, Nov 19, 2021.

  1. TTE1414
    TTE1414 Guest

    why can't I access my gamepass perks?


    I have Xbox gamepass ultimate, but for some reason, my perks won't work. it just says "sorry, we're having trouble showing the details of this perk right now. try again a little later" on every perk. this has been going on for at least a week.

    :)
     
    TTE1414, Nov 19, 2021
    #1
  2. MateusFontana Win User

    why can't I access my gamepass perks?

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. Apparently, it's a general problem, I've had this error for days, and my alternative is to use the Xbox game pass app on my smartphone to be able to claim my perks. I've tried numerous solutions too, I believe this can only be resolved with an update from Microsoft.

    I suggest you report this issue to the Xbox team, I did the same, I hope they resolve it. You may be reporting this issue via the link below.

    https://support.xbox.com/en-US/help/account-pro...

    NOTE: Only some perks can be claimed by the Xbox game pass mobile app.

    - At the moment, the only solution is to use a smartphone to redeem the perks.

    *Thank you in advance for contacting, I hope this can help you.
  3. Georges C. Win User

    Why can't I get access to Gamepass perks?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello 1-800-2MY-BUTT, where are you trying to redeem the rewards, would it be through the PC App or through the App on your mobile device?
  4. ngocphi Win User

    We've run out of home console switches; how do we share ultimate?

    When you say can't share ultimate

    Do you mean cloud ?

    Or EA play or Ubisoft if so those are subscriber perks only

    Meaning he can only access it

    You can only access gamepass games and purchased games and play multiplayer on installed games that's it
  5. ngocphi Win User

    Xbox Game Pass Ultimate - Family Sharing

    Because he doesnt

    Gamepass perks only apply to the account holder

    Home console only applies the gold benefits and access to gamepass games EXCEPT for ea games which is a gamepass perk

    DO NOT cancel gamepass ultimate since you are upgraded time nor can it be transferred

    You forfeit any upgraded time and are only refunded the purchased xgu which I'm guessing iss 1 dollar upgrade
  6. Davidke2 Win User

    I don't see the Disney Plus perk in Game Pass Ultimate perks

    I have never been an Xbox gamepass ultimate subscriber or a Disney + subscriber and I still can't see the perk on my list . It just doesn't show up at all. (Also in Canada)
Thema:

why can't I access my gamepass perks?

Loading...
  1. why can't I access my gamepass perks? - Similar Threads - why can't access

  2. Why can't I access my account? Says account doesn't exist....

    in XBoX Accessibility
    Why can't I access my account? Says account doesn't exist....: When I login it says my account doesn't exist. But when I try to use the same username to re-create it it says someone is already using it. I had everything on that account and would like it back,...
  3. Why can't i access Ubisoft Connect while playing on cloud gaming?

    in XBoX Games and Apps
    Why can't i access Ubisoft Connect while playing on cloud gaming?: I am playing Far Cry 6 and i want to open Ubisoft Connect but it just shows error that it can't be open while playing remotely, so how am i suppose to redeem something?...
  4. Why can I not access Microsoft's support? Access denied? And I bought minecraft and I can't...

    in XBoX Games and Apps
    Why can I not access Microsoft's support? Access denied? And I bought minecraft and I can't...: I was trying to contact support with a problem and now got blocked? I tried on another browser but got the same access denied. Not only did they take my money I cant even play and now i get...
  5. Why can't I access Xbox's privacy settings with a brand new account?

    in XBoX Accessibility
    Why can't I access Xbox's privacy settings with a brand new account?: Hello! I've recently bought Minecraft, and through the process I made an Xbox profile. However, I am unable to access the profile right now since it redirected me to here:...
  6. Why i can't Access my Blooket Account?

    in XBoX Games and Apps
    Why i can't Access my Blooket Account?: Hi everyone, I hope this message finds you well. I am currently facing some difficulties with my Blooket account login and would greatly appreciate your assistance. Thank you in advance for your...
  7. Why can't I access the headset chat mixer and when I update it don't work

    in XBoX on Consoles
    Why can't I access the headset chat mixer and when I update it don't work: I can't hear no sound or nothing d0eb6f27-de41-41ab-a930-05a8dde85642
  8. Why can't I access my games after I already paid for subscription

    in XBoX on Consoles
    Why can't I access my games after I already paid for subscription: I paid for Xbox game pass subscription so I didn't have to wait to play these games especially campaign modes. 98e53dab-64c4-46b1-b5cf-62f59fed1fd2
  9. Why can't I access MW3 Vault edition today?

    in XBoX Games and Apps
    Why can't I access MW3 Vault edition today?: So I purchased the Vault edition of MW3 a few days ago through the Game, not the Microsoft store. I downloaded all the files including the MW3 Campaign, the 2 vaults, and the 3 skins. The charge...
  10. Why can't my family access ultimate game pass?

    in XBoX Games and Apps
    Why can't my family access ultimate game pass?: We have an ultimate game pass subscription, we are based in the UK, the xbox one x home setting is set to the xbox. Family members on the microsoft subscripton and xbox only seem to receive game...