Why cant download Xbox 360 profile on Xbox one. Comes up saying you must be connected to...

Discus and support Why cant download Xbox 360 profile on Xbox one. Comes up saying you must be connected to... in XBoX Games and Apps to solve the problem; Im having a very annoying issue where I cant play any xbox 360 game online. I try to sign in and download my profile but it says i cant connect to xbox... Discussion in 'XBoX Games and Apps' started by Me1648, May 20, 2019.

  1. Me1648
    Me1648 Guest

    Why cant download Xbox 360 profile on Xbox one. Comes up saying you must be connected to...


    Im having a very annoying issue where I cant play any xbox 360 game online. I try to sign in and download my profile but it says i cant connect to xbox live.

    I tried

    hard resetting

    redownloading the games

    resetting my connection

    using wired and wireless connection

    deleting my xbox 360 account already on my xbox profile

    deleting my full xbox account andre-downloading it

    and so many other things

    why on earth is this issue happening it was fine yesterday but all of a sudden i just cant play any xbox 360 games like cod mw2

    i am a preview member but i can see that this is already a long issue that still has not been fixed.

    :)
     
    Me1648, May 20, 2019
    #1
  2. GEORDIENUTTER71 Win User

    New to Xbox 360

    Hi guys just want to know if anyone is having the same problem as myself, i can sign into xbox one no problem but when i try to download my profile on xbox 360 it comes up with error code and saying cant download profile
  3. FLUFFYR00 Win User

    same old 80072EFE error code

    Going around in circles with chat again. Back to the old is must be your connection!!!

    THEN WHY CAN I DOWNLOAD OTHER PROFILES TO MY XBOX AND WHY CANT I DOWNLOAD MINE ON OTHERS
  4. Tomesso Win User

    Why cant download Xbox 360 profile on Xbox one. Comes up saying you must be connected to Xbox live yet my Xbox one already is

    Hi there,

    Sorry to hear you are having this problem.

    This is usually a network error that's causing the failure to download the profile. Remember that the 360s back then only used IPv4 connections. Xbox One consoles can sometimes pick up and use IPv6 connections, leaving the 360 side of your console (the 360
    dashboard) unable to connect. There's no concrete solution to this issue yet but you can try these:

    • Power cycle your console, router, and modem (make sure that all cables are disconnected for at least a minute or so)
    • Change the console DNS to your ISP's provided DNS or the usual 8.8.8.8 / 8.8.4.4 DNS to connect to a public DNS setting. Alternatively, if you do not want to mess with your console settings, do this on your router settings instead.
    • Clear your MAC Address (go to Settings > All Settings > Network > Advanced Settings > MAC Address > Clear Alternate MAC (this should re-establish a connection with your current network, however, do this only if your console is unable to connect the net)

    Let us know if this resolves your problem or if you receive additional error messages along the way.
  5. Red Rhino Music Win User

    Error Code 80070571

    I have the same problem as BrothaBIZZLE, where it says " Xbox live cant download profiles right now 80070571" It starts downloading for about 5 seconds then that message comes up. You cant download it to the flash drive because that option comes up later
    on when the profile is downloading. Please help, i havent been able to play for a week.
  6. NocheSilenciosa Win User

    Profile not uploaded in backward games

    I can't download my profile to my Xbox One, it says it cant connect to Xbox Live. I followed the steps that the thecnic service gave to me, and still y cant download my profile
Thema:

Why cant download Xbox 360 profile on Xbox one. Comes up saying you must be connected to...

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