Why can xbox family safety app no longer manage PC screen time?

Hi NickJ6, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You can still set it for Consoles.

To download the Latest Family App: https://www.xbox.com/apps/family-settings-app

For PC, you can use the Microsoft Family Safety App:

https://www.microsoft.com/microsoft-365/family-safety

Hi matthewMcCooe,

Here is the step by step guide on managing/adding members to a family account
https://support.microsoft.com/en-us/help/12417/microsoft-account-add-members-to-family

To manage privacy and online safety for the child's account
https://support.microsoft.com/en-us/help/4482922/xbox-one-online-safety-and-privacy-settings-for-parents-and-kids

To set a screen time limit
https://beta.support.xbox.com/help/family-online-safety/online-safety/set-screen-time-limits

You can find more information about family settings that the parent can change for the child's account here

https://beta.support.xbox.com/help/family-online-safety/browse

Hi, Audrey! I'm Kim, an Independent Advisor and I’m happy to help you today.

May I know what steps have you tried so far? If none, you can try the steps provided here: https://support.xbox.com/en-US/help/family-onli... or use Xbox family settings app: https://www.xbox.com/en-US/apps/family-settings... to manage your screen time limit.

Hi AaronBeatty





Greetings!



Thank you for posting in Microsoft Community.



Upon reading the description you have posted, it seems that you have an issue with Xbox wherein as an organizer of your Xbox family group. You want to know how to set limits.

By the way, here are the information we would like you to check. On how you can set time limits on you Xbox family group:

Set screen time limits for your Xbox family group

You can manage how long members in your Xbox family group spend on their Xbox and Windows devices. While you can’t manage these settings from the Xbox console, you can configure screen time limits from the web and the Xbox Family Settings app.

Note After screen time limits are set, time counts down whenever a member is signed in. Make sure that they sign out when they’re not actively using their device.

Set screen time limits on the web

If you’re an organizer in your Xbox family group, sign in to your Microsoft account on the Microsoft Family site.

Sign in to your Microsoft account

1. On your family group page, select the member whose account you want to manage, and then select the Screen time tile.
   
2. From this page, you can connect new Xbox, Windows, and Android devices to their account. You can also adjust their daily and weekly screen time schedules. Select the device, and then select Turn limits on if this is your first time setting up this device type.
   
   Note Use the toggle under Use one schedule on all devices to simplify and manage all devices with the same screen time limits.
   
3. Use the listed time slots to adjust screen time limitations for a day or an entire week. You can adjust the applicable days, time limit, and time range.
   
4. Select Done to save the configurations that you’ve set.
   
5. To disable screen time limits for a device, select the More options button next to the device that you’re managing, and then select Turn limits off.
   

Set screen time limits with the Xbox Familly Settings app

The Xbox Family Settings app on Android and iOS allows organizers in the family group to manage members’ gaming settings and activity on Xbox consoles.

For more info on managing screen time limits and content with the Xbox Family Settings app, see:

Manage a member’s content in the Xbox Family Settings app

Referenced link: Set screen time limits for your Xbox family group | Xbox Support

Hope this helps,

Sincerely

Khou Sun

Microsoft Community Moderator

Hello Sew_mama,

Thank you for posting in the Microsoft Community.

I can see that you're experiencing issues with screen time limits on Xbox. Let's try a few troubleshooting steps to see if we can resolve the issue.



First, make sure that your Xbox console is up to date with the latest software updates. You can do this by going to Settings > System > Updates & downloads > Console update.



Next, check that the screen time limits are still set up correctly. You can do this by going to account.microsoft.com/family and signing in with your Microsoft account. From there, select your child's account and check the screen time limits.



If the screen time limits are still set up correctly, try resetting your Xbox console. To do this, press and hold the Xbox button on the console for 10 seconds until it turns off. Then, turn it back on and check if the screen time limits are working.'

Please see:

Troubleshooting the Xbox Family Settings app | Xbox Support

View activity reports and notifications in the Xbox Family Settings app | Xbox Support

Manage a member’s content in the Xbox Family Settings app | Xbox Support



If none of these steps work, you can contact Xbox support for further assistance. They will be able to provide more in-depth troubleshooting and help you resolve the issue.

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.