Why can I not use it again??

Hi, Carol G1 I hope you doing well!

Could you possibly try using the web version if you're using the app? You can do this at Xbox Cloud Gaming (Beta) on  Xbox.com

Also, could you try using another wifi connection to see if it helps resolve your issue?

Also, please check that your region is on the list of supported regions for Cloud Gaming you can check this at https://www.xbox.com/en-US/regions

Hope this helps, if you require any more assistance please don't hesitate to reply below

Many thanks,

Brandon

My name is Fernando I'm an independent consultant, I'm happy to help.

Which device are you having problem on? Make sure your internet is connected on the device you subscribe to. Let me know so I can help.

Hello There,

DixieCrafting When An Xbox Live Member Chooses An Xbox Gamer-Tag, They Have The Full Rights To Keep That Gamer-Tag Even Know If They Have Been Inactive For Years Along With No Gamer-Score & No Gold Membership, If You Close Your Account It
Will Remove The Gamer-tag & Be Open For Others To Use, If You Would Like To Keep The Gamer-Tag Please Do Not Cancel Your Microsoft Account Or Change The Gamer-Tag, You Would Not Be Happy Knowing That You Have Gave The Ability To Give Someone A
Gamer-tag That You Once "Owned" Note One thing to remember is that spaces and capitalization don’t make your Gamer-Tag unique. For example, “”, “PR1NCEDARKNESS”, and “” They Are All The Same Gamer-Tags.

yes, without reason! And that's why I can not use any more insiders! or can I use it again soon?

Well I guess there is no solution and we can never use youtube again? Why couldn't this happen to an app I never use?