Why can I not switch accounts on my Windows 11 Xbox PC App?

The problem has been resolved. I thank you for your dedication and willingness to answer my question.

Hello trogunxm,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi trogunxm,

You're welcome!

Please do not hesitate to create new thread in the future.

Stay safe and have a great day!

Regards,

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

To switch Xbox account on Windows 11, try the following steps:

Close the Xbox app.

Go to Windows Settings.

Click on Accounts.

Select Email & accounts.

Click on the Microsoft account associated with the Xbox app.

Click on Manage.

Click on Remove.

Re-add the Microsoft account you want to use.

Launch the Xbox app and sign in with the new account.

If the above steps don't work, you can also try clearing the Xbox app's cache by following these steps:

Close the Xbox app.

Go to Windows Settings.

Click on Apps.

Find the Xbox app and click on it.

Click on Advanced options.

Click on Reset.

Launch the Xbox app and sign in with the new account.

These steps should help you switch Xbox accounts on Windows 11.

Thanks for your speedy response! I am trying to share my Game Pass account on my home PC. So I have XBOX app on my Windows 11 PC. I would like my son to login to the app with his XBOX account.

So this means that I can share the games on the console with him but I can't share them on the PC with him?