Why can I not speak in any avenue to a support representative?

Discus and support Why can I not speak in any avenue to a support representative? in XBoX Sales and Promo to solve the problem; Microsoft is actively taking money from me for services not rendered, while additionally rendering my products unusable, while also eating my time.... Discussion in 'XBoX Sales and Promo' started by PhuqQui, Apr 16, 2020.

  1. PhuqQui
    PhuqQui Guest

    Why can I not speak in any avenue to a support representative?


    Microsoft is actively taking money from me for services not rendered, while additionally rendering my products unusable, while also eating my time. This has been going on for months, and I have never in my life, by any individual, been treated so inappropriately.

    So, why can't I play my XBOX 360 games because there is "an issue with my account" which I can use to play my gamepass games, but my 360 is useless, and the game I JUST PURCHASED is also useless because of this issue?

    And why can't I reach a person? Doesn't make sense. Of any job possible to do from home, this would be the one.

    I'm seriously looking towards legal action. This is unreal. And I am extremely confident that I have a extremely strong case. The company is directly stealing from me.

    :)
     
    PhuqQui, Apr 16, 2020
    #1
  2. PhuqQui Win User

    Why can I not speak in any avenue to a support representative?

    Yeah, that doesn't work. Tried for the last 3 hours.
  3. Smwutches Win User

    Why can I not speak in any avenue to a support representative?

    You can request a call back or chat with support at http://support.xbox.com/contact-us If you don't see those options, change your category/topic. Billing options typically
    always give those. I usually use the option for "I don't recognize a charge" and that always gives me those options.
  4. XBF Steven R Win User

    Why can I not speak in any avenue to a support representative?

    Hey there PhuqQui,



    I’m truly sorry to hear about any inconveniences this may have caused. As this is a support forum, if you would like to pursue legal action then we will not be able to assist further. For more information, please visit our
    Legal
    and Corporate Affairs    page. If you would like to continue troubleshooting, please feel encouraged to start a new thread and we will be happy to assist you there.
  5. TJuice1986 Win User

    Why can I not speak to a representative online?

    I would totally understand that if it was a good product. I’m not interested in sending a controller back every couple weeks just to get a used one shipped back to me and have it break. I’d rather take my business elsewhere at this point. I’ve been using a $35 controller because I’m without mine for 10-12 days when I send it in. Everyone I speak to has the same issues with the bumpers! This being a common issue, the return dates should be extended.
  6. ngocphi Win User

    Why can I not speak to a representative online?

    Well no since you are past the 30 day period after purchase you gotta go thru the warranty proccess

    This is with anything

    Refund policies don't extend beyond 30 days most stores have a limit of 14 days
Thema:

Why can I not speak in any avenue to a support representative?

Loading...

  1. Why can I not speak in any avenue to a support representative? - Similar Threads - Why speak avenue

  2. Monster Hunter Wilds Crashing Why??

    in XboX Insiders
    Monster Hunter Wilds Crashing Why??: I play monster hunter wilds on Xbox series s digital and the game plays fine then all of a sudden half way thru it crashes to dashboard is there any fix I restart my Xbox sometimes make it thru...

  3. Why are long Xbox gamertags no longer allowed like before?

    in XboX Insiders
    Why are long Xbox gamertags no longer allowed like before?: I say this because I have seen several Xbox 360 profiles that have more than 16 characters, and I wonder why now the limit is simply 12. Really, sorry for my ignorance, correct me if necessary,...

  4. Why doesn’t Xbox allow USB microphones yet?

    in XboX Insiders
    Why doesn’t Xbox allow USB microphones yet?: I’ve been wondering why Xbox still doesn’t support USB microphones. A lot of great mics like the Blue Yeti, Elgato Wave and RØDE NT-USB don’t work when you plug them into the console. It feels...

  5. Why isn't there a reliable method of speaking to a person to resolve system issues?

    in XBoX on Consoles
    Why isn't there a reliable method of speaking to a person to resolve system issues?: Why isn't there a reliable method of speaking to a person to resolve system issues? Every time I try to use the "contact us" feature on the support page I get told that webchat and phone calls are...

  6. Why is it impossible to speak to anyone at Microsoft???

    in XBoX on Windows
    Why is it impossible to speak to anyone at Microsoft???: I am trying to get a refund on a game and its impossible to speak to anyone. The refund was denied and I don't understand why! cb1b9a81-885e-48d6-bfbf-85741795aa79

  7. Why is there no way to speak with an actual person to recover an account?

    in XBoX Accessibility
    Why is there no way to speak with an actual person to recover an account?: I recently received an email regarding suspicious activity on my account. I tried to login but my account was locked and I was unable. I have filled out countless account recovery forms with what...

  8. Why is it so hard to speak with a real person. Switching to Playstation if not fixed...

    in XBoX Accessibility
    Why is it so hard to speak with a real person. Switching to Playstation if not fixed...: I forgot my password and had it reset. Now I'm blocked for entering the password wrong to many times. What to do since Microsoft employees are cowards and not allowing us to speak with a live...

  9. I cant hear or speak on game chat for some reason any idea why

    in XBoX Games and Apps
    I cant hear or speak on game chat for some reason any idea why: I cant hear or speak on game chat any idea why 6caa072e-ab62-44bb-9fa9-a49847433d5f

  10. Why can I hear my self speak and have a buzzing sound in the background

    in XBoX on Consoles
    Why can I hear my self speak and have a buzzing sound in the background: I’ve got a hyperx cloud wireless headset with a usb connection and all of a sudden I can hear a buzzing in both sides of the headset And also I can hear my self speak even with mic monitoring off...