Why can I not speak in any avenue to a support representative?

Yeah, that doesn't work. Tried for the last 3 hours.

You can request a call back or chat with support at http://support.xbox.com/contact-us If you don't see those options, change your category/topic. Billing options typically
always give those. I usually use the option for "I don't recognize a charge" and that always gives me those options.

Hey there PhuqQui,



I’m truly sorry to hear about any inconveniences this may have caused. As this is a support forum, if you would like to pursue legal action then we will not be able to assist further. For more information, please visit our
Legal
and Corporate Affairspage. If you would like to continue troubleshooting, please feel encouraged to start a new thread and we will be happy to assist you there.

I would totally understand that if it was a good product. I’m not interested in sending a controller back every couple weeks just to get a used one shipped back to me and have it break. I’d rather take my business elsewhere at this point. I’ve been using a $35 controller because I’m without mine for 10-12 days when I send it in. Everyone I speak to has the same issues with the bumpers! This being a common issue, the return dates should be extended.

Well no since you are past the 30 day period after purchase you gotta go thru the warranty proccess

This is with anything

Refund policies don't extend beyond 30 days most stores have a limit of 14 days