Why can I not hear, xbox, party members, but they can hear me?

Discus and support Why can I not hear, xbox, party members, but they can hear me? in XBoX on Mobile to solve the problem; For the last two weeks I have been experiencing a very annoying issue with the xbox party system (last known instance of the feature working was... Discussion in 'XBoX on Mobile' started by Bozzmer, Dec 31, 2020.

  1. Bozzmer
    Bozzmer Guest

    Why can I not hear, xbox, party members, but they can hear me?


    For the last two weeks I have been experiencing a very annoying issue with the xbox party system (last known instance of the feature working was November 27th). I primarily connect to xbox parties through the Xbox app on Android; this has worked flawlessly
    for the last several months. As of late whenever I join a party via the xbox app, party members are able to hear me, but I am unable to hear them. I followed up this issue by attempting to connect to a party via the Xbox Game bar on my PC and once more encountered
    the same issue; party members could hear me, but I could not hear them. I promptly checked my privacy settings and profile restrictions to see if there were any issues with my xbox account, I found none. Subsequently I checked the app permissions for xbox
    on both my PC and Android and made sure xbox had no restrictions and full permissions, this did not resolve the issue. I followed up by Uninstaller the xbox app on both devices and reinstalling them; the issue persisted. I continue to be able to speak to party
    members but still cannot hear them. I then proceeded to troubleshoot my audio equipment and in doing so discovered that at least for Android if I disconnected my Bluetooth ear buds (surface buds) I was able to both hear and communicate with members of the
    party; I did not meet with the same success on my computer. Additionally to all of this, I tried joining a party via my xbox one s and encountered no issues when communicating with members of the party. I have since updated all my device drivers pertaining
    to audio on all of my devices, but this still has not resolved the issue. Additionally I would like to add that currently my brother is experiencing the exact same issue on the xbox app for IOS. I feel as though I have exhausted all potential troubleshooting
    steps and have already visited every one forum both official and unofficial which discusses this issue and followed all steps suggested and have still had no luck. I would be extremely grateful for any help that can be provided in regards to this issue.

    :)
     
    Bozzmer, Dec 31, 2020
    #1
  2. Misses Quinzel Win User

    Can hear party, but party can't hear me.

    Hey there, Kcswimmer! I'm sorry to see that Party Chat is no longer working for you. I am troubleshooting with a few other users that state they are having the same issue as yourself in
    this thread. Head on over there and try out my troubleshooting steps on Page 1, then post once you have. Thanks so much for understanding! :)
  3. John_PDH Win User

    I can't hear sounds but I can hear my party and they can hear me.

    Found out it was the headphone adapter that connected the sound and microphone together, thanks for the recommendation!
  4. Cliff A. Win User

    I can't hear sounds but I can hear my party and they can hear me.

    Hi John Patrick Harris

    We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.



    Please create a new topic to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)



    Regards,



    Microsoft Community Moderator
  5. Cliff A. Win User

    I can't hear sounds but I can hear my party and they can hear me.

    Hi John Patrick Harris



    Greetings!



    Thank you for posting in Microsoft Community



    I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your audio. We are very glad to help you out to find some of the best possible options and troubleshooting's that we can provide for you.



    Firstly, let's check if the issue is with the headset or the controller. Please try using a different headset or controller to see if the issue persists. If the issue is with the headset, please ensure that it is properly connected to the controller and that the volume is turned up.



    If the issue persists, please try the following steps:



    1. Check the audio settings on your Xbox.

    • Go to Settings > Display & Sound > Volume and make sure that the volume is turned up.
    2. Check the audio settings in the game you are playing.

    • Some games have their own audio settings that may need to be adjusted.
    3. Try resetting your Xbox audio settings to default.

    • Go to Settings > Display & Sound > Audio Output and select "Reset to Factory Defaults".
    4. Check if there are any updates available for your Xbox.

    • Go to Settings > System > Updates & Downloads and check for any available updates.
    5. If none of the above steps work, try performing a power cycle on your Xbox.

    • To do this, turn off your Xbox and unplug it from the power source for at least 30 seconds. Then, plug it back in and turn it on.

    In addition, you can as well utilize this support article for more information's and as well as guidance as well on finding other options. click here: Troubleshoot audio on your Xbox console

    Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.

    Regards,



    Microsoft Community Moderator
  6. Mister Mascot Win User

    i can hear people in parties but they cant hear me

    Hey there TheHaloRobot,

    Sorry to hear about the headset problem, have you tried this guide for troubleshooting yet?
    Xbox One Chat Headset Troubleshooting Sometimes it can help with the issue. Which headset are you using with the console as well?
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Why can I not hear, xbox, party members, but they can hear me?

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