Why can I not click the continue button on my Xbox One S to login?

Hello JustMeABacon，



Welcome to the Microsoft Community.

I know you're experiencing problems logging into Roblox on Xbox One S, especially if you can't click the “Continue” button. This issue can be caused by several factors and here are some common solutions that will hopefully help you solve the problem:



1. Check Xbox Network Connection
Since the login process requires an internet connection, first make sure your Xbox One S is properly connected to the internet.
Make sure your Xbox has a stable internet connection: Settings -> Network -> Network Settings -> Verify that you are connected to the internet.
If your internet connection is unstable, try restarting your router, or try using a wired connection.



2. Restart Xbox One S
Sometimes, restarting the console can fix temporary software issues. Try pressing the Xbox button for 10 seconds until the console shuts down completely, then restart.



3. Log out and back in to your Xbox account
You may need to log out of your current Xbox account and log back in.
On the main Xbox screen, select your avatar and then select Sign Out.
Once logged out, sign back into your Xbox account and try to access Roblox again.



4. Check for Roblox app updates
The Roblox app may need to be updated to resolve login issues. You can check for updates to Roblox in the Microsoft Store.
Open the Microsoft Store and search for Roblox.
If there is an Update button, click Update and install the latest version of the app.



You can also contact the support staff of the corresponding game to find out why.



Best regards

|Microsoft Community Support Specialist

Its the same email adress. 100%

And I didnt change anything.

Another weird thing. I managed to login to my One S with my One X Gamertag, even though it has the very same mail adress.

But it doesnt work the other way= Login to my One X with the One S Gamertag.

At my MS-Account on my PC both consoles are listed. There I can click on "go to xbox profile" but there only my One X GT listed., not my One S GT.

I have been playing successfully with my XBOX Live account linked to Fortnite. Today however, I was no longer able to login. I am stuck on the Epic Login screen after I typed in my Epic credentials. No controller keys work while I'm on that screen. I have to click the XBOX button and get to the main console screen.

I tried to delete the local saved game data and restart the console. but this did not help - the same login screen continues to show and it won't allow any button to work.

Please help.

bd sjgeuwwd

I have been playing successfully with my XBOX Live account linked to Fortnite. Today however, I was no longer able to login. I am stuck on the Epic Login screen after I typed in my Epic credentials. No controller keys work while I'm on that screen. I have to click the XBOX button and get to the main console screen.

I tried to delete the local saved game data and restart the console. but this did not help - the same login screen continues to show and it won't allow any button to work.

Please help.

Eminem

Can you try performing a power cycle on your Xbox?

To do this:

For Series X|S

- Open Settings on Xbox.

- Select the General tab.

- Click on Power Options.

- Under the “Options” section, click the “Shutdown now” option.

- Click the “Shut down” button.

For Xbox One

Go to the Home screen.

Press the Menu button on the controller.

Select Settings.

Go to Sleep Mode & Start-Up

Select Turn Off/ Full Shut Down.

Once done, power up the console and see if the issue continues.