Why can I not buy gamepass on my Xbox?

Discus and support Why can I not buy gamepass on my Xbox? in XBoX Games and Apps to solve the problem; I want to play Minecraft Realms with my dad, but I need the Xbox game pass and whenever I try to buy it my Xbox just kicks me out of it.... Discussion in 'XBoX Games and Apps' started by Brennon Kleber, Jan 24, 2025.

  1. Why can I not buy gamepass on my Xbox?


    I want to play Minecraft Realms with my dad, but I need the Xbox game pass and whenever I try to buy it my Xbox just kicks me out of it.

    :)
     
    Brennon Kleber, Jan 24, 2025
    #1
  2. Brennon Kleber Win User

    Why can I not buy gamepass on my Xbox?

    Yes, I have tried on both my Xbox and on the browser.

    On the browser , I’m almost able to do it, but it keeps forcibly signing me out and forces me to try again from the start.
  3. Sodangidni Win User

    Why can I not buy gamepass on my Xbox?

    Hello, Brennon. Thanks for taking the time to reply. May I know if your Microsoft account has parental restrictions?

    However, if your answer is negative, do you have this sign out issue even when you attempt to purchase the subscription on a different browser or device, or after opening a new incognito window on the browser?
  4. Sodangidni Win User

    Why can I not buy gamepass on my Xbox?

    Hello, Brennon. I'm Arturo, a community user like you, and I'll be glad to provide assistance with this today.

    IMPORTANT: Refrain from sharing personal information, including email addresses, gamertags, phone numbers, etc.

    As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

    That being said, could I know if you tried buying Game Pass from the web browser and not directly from the Xbox? Please click below to do it in that way:
    https://www.xbox.com/xbox-game-pass?xr=shellnav

    Let me know if you were able to purchase the subscription in that way, or if you encountered any other difficulty.

    Regards,

    Arturo.
  5. Michal Drát Win User

    Why can't i play assassin's creed odyssey on pc when i buyed it on xbox?

    But why, you can buy pc gamepass and you have odysseay there.....
  6. Alvaro A- Win User

    Why cant I buy my gamepass

    Hi Matthew,

    Thank you for posting in Microsoft Xbox Community. I understand that you're having issues purchasing Game Pass. To ensure that I can provide related information, kindly share the platform where you're playing. If you can provide the exact error message, that would be helpful as well.

    Please try to purchase the subscription using a different browser such as Microsoft Edge while using InPrivate mode and see if you will get the same results.

    https://www.xbox.com/en-US/xbox-game-pass#join

    If you're still having issues regardless of browser and your cards and payment methods are working on different merchants, I would recommend that you contact Xbox support for your profile to be checked further. You may follow these steps:

    Go to https://support.xbox.com/contact-us

    Verify that you are within the support window listed under Contact hours.

    Click "Contact Us."

    Choose the item from the drop-down menu that best addresses your issue.

    View the support articles that are offered on the page to see if they can address your issue. If you need more help, click See contact options.

    Choose the option to "Chat online" or "Request a call" on the following screen, then fill in the required information.

    You may use this chart as a guide when requesting a callback:

    https://answers.microsoft.com/en-us/xbox/forum/...

    Regards,

    Alvaro
Thema:

Why can I not buy gamepass on my Xbox?

Loading...
  1. Why can I not buy gamepass on my Xbox? - Similar Threads - Why buy gamepass

  2. Why can't we still buy Xbox 360 avatar accessories

    in XBoX on Windows
    Why can't we still buy Xbox 360 avatar accessories: Ever since the xbox avatar editor closed we still haven't been able to get Xbox 360 avatar items if the new one is gonna get discontinued why can't we get the Xbox 360 accessories? Not only that...
  3. Why can I not buy a car what is in a DLC pack with credits on Forza Horizon 5

    in XBoX Games and Apps
    Why can I not buy a car what is in a DLC pack with credits on Forza Horizon 5: When I go to buy a car in a DLC pack e.g. BMW X5M FE in the VIP pack, in the auction house it come up with purchase options and the only option is the buy the VIP pack....
  4. Why Can't I Buy Add-Ons for Minecraft?

    in XBoX Accessibility
    Why Can't I Buy Add-Ons for Minecraft?: I'm having a hard time purchasing add-ons in Minecraft. When I click on the "Get Item" button for an add-on (for example I'm trying to get the furniture add-on by mob pie) it opens up a new tab...
  5. Why do i need to buy gamepass for minecraft when i have bought the game?

    in XBoX Games and Apps
    Why do i need to buy gamepass for minecraft when i have bought the game?: I recently bought minecraft java edition for pc however, whenever i try to open the game, it tells me to buy xbox gamepass which would cause me to spend more money. Why do i need gamepass for a...
  6. In big big 2025...Why can't Jamaicans buy the pc gamepass????

    in XBoX Games and Apps
    In big big 2025...Why can't Jamaicans buy the pc gamepass????: In big big 2025...Why can't Jamaicans buy the pc gamepass???? 2e03f8d9-1e21-4363-9761-12d963675641
  7. Why am I having to buy gamepass now for BF 2042?

    in XBoX Games and Apps
    Why am I having to buy gamepass now for BF 2042?: I have had battlefield 2042 since the very beginning. I’ve been playing multiplayer for well over a year and a half to two years. I pay for Xbox gold. I paid for Battlefield 2042. Now it’s asking...
  8. Why do I need to buy gamepass after buying the disc for minecraft

    in XBoX Games and Apps
    Why do I need to buy gamepass after buying the disc for minecraft: I recently was trying to add skins to my minecraft by buying the old version of minecraft with the deluxe edition disc of minecraft I already have. It didn’t work so I just uninstalled it but now...
  9. I payed $80 for mw2 on my xbox series s and now I cant play it without buying gamepass. WHY?

    in XBoX Games and Apps
    I payed $80 for mw2 on my xbox series s and now I cant play it without buying gamepass. WHY?: I NEED HELP!! I payed $80 for mw2 on my xbox series s and now for some reason I cant play the multiplayer at all without buying gamepass or Xbox live. WHY? I literally own the game!! Someone pls...
  10. Why was omori removed from buying after it was removed from gamepass

    in XBoX Games and Apps
    Why was omori removed from buying after it was removed from gamepass: Hello I was gonna get omori when i got the money so i checked if it was still on sale but when I checked it was not available for purchase so I i could get a reply i would be happy thank you....