Why are you selling games that will not open in xbox? Fallout76 error code 0x800711c7. I'm...

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Good afternoon

Error code 0x800711c7 indicates that there is an issue with the installation or compatibility of a game with your Xbox system. This error can occur due to various reasons such as outdated drivers, corrupted game files, or compatibility issues with your system.

What is your xbox model?

try uninstalling the game, turn off your xbox, remove it from the socket, and wait two minutes, turn it on and download your game again and test.

I did manage to access the fallout76 perks on the phone app but neither code is working and just gives an error when I try to claim them on bethesdas page.

Hellokabukimeat,



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Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Hi kabukimeat,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand the inconvenience caused. As per description, you cannot launch Skyrim game on Xbox. Let us check on this together and sort this out to assist you and help you back to gaming.

However, before we proceed, we would like to ask some questions about it.

1. What Windows version are you using?
   
2. Is this happening to other games?
   
3. Are drivers, system up to date?
   
4. When did the issue started?
   

As per research, the error code says, Corrupt installation files: Any game’s installation files get corrupt when an update is not installed properly or when manipulating the mods. A quick refresh of the files solves the issue. Mods conflicting: Mods enhance the gameplay of the users but if they conflict, Skyrim will not launch at all.

You can try the following steps and let us know the result. You can just skip those you have done already.

Solution 1: Restart Skyrim

• Press the Xbox button. You can find this on your controller.
  
• Highlight the title. This will select the game.
  
• Press Menu. This allows you to access the game system settings.
  
• Select Quit. This will stop the game from running.
  
• Start Skyrim. This will start the game. Try checking if the problem still occurs.
  

Solution 2: Restart the Xbox.

We would also recommend checking on this link article and see if you can get some steps to resolve the issue: Troubleshoot issues with the Xbox app for Windows | Xbox Support

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

Regards,



Xbox Forum Moderator

Microsoft Community

Same here that's why its a shame Fallout76 is all online as the map is big and it looks gorgeous but i agree single player games are amazing