Why are the support system so useless?

Discus and support Why are the support system so useless? in XBoX Accessibility to solve the problem; Nice, I get suspended for 2 days for sending my opponent a voice message of me beat boxing as a joke. Can’t believe Xbox even agreed to my opponent and... Discussion in 'XBoX Accessibility' started by Javier Kin, Nov 6, 2023.

  1. Javier Kin
    Javier Kin Guest

    Why are the support system so useless?


    Nice, I get suspended for 2 days for sending my opponent a voice message of me beat boxing as a joke. Can’t believe Xbox even agreed to my opponent and decided to ban me. This is the number one reason why I hate Xbox. I can even say or do certain things that’s not even offensive. I can’t even appeal my suspension because my ban has to be “3 days or longer” what a bunch of bs. I was wrongfully suspended, and I can’t do anything about it. Maybe make the freaking ban appeal duration lower so people can play the game. I called 4 different Microsoft support numbers to try and resolve the issue and finally, the last agent told me that I can’t do anything about it anyways! What a joke. This made me realize that the company don’t care about us, so maybe I should stop using Microsoft and do better things for my life.

    :)
     
    Javier Kin, Nov 6, 2023
    #1
  2. XBF Ruben D Win User

    why is the support team so useless.

    Hi there!

    Thank you for your post but since this is a thread that Violates the
    Xbox Forum Guidelineswe will be locking it.

    As stated under Rule 9) Please do not have a large percentage of your posts that are only negative rants against anything Microsoft, Xbox, or
    the membership. This is a form of trolling that only inflames the community and incites more flaming and abusive posts.



    If there are any other questions or concerns please create a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That will allow us to tailor our support specifically to you!

    Just make sure to review the Guidelines before a Thread/Post is made so as to not violate the rules by mistake.

    Happy gaming.
  3. · ° Win User

    why is enforcement so useless

    I've reported people and took pictures of there messages and they will go ignored nice ai response copy and [mod removed]
  4. Georges C. Win User

    why is enforcement so useless

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello, Enforcement is a department apart from this Community and Xbox service, is not possible for us to access to your account and Enforcement details to check or handle with your ban or suspension.

    As this forum is public viewing and unfortunately as independent consultants we do not have access there is some data or your account, we cannot specify the actual reason or verify precisely what the reason for your suspension or ban or remove your ban or suspension.

    Below I leave links that can inform better about the Enforcement

    Types of Xbox enforcement actions

    https://support.xbox.com/en-us/help/family-onli...

    Xbox device suspensions and bans

    https://support.xbox.com/en-us/help/family-onli...
  5. IşıkT1 Win User

    Xbox 360 Wired Controller Randomly Swapping To Player 2, 3 or 4 (PC)

    Sigh why Microsoft support is so useless ? I legit wrote wired controller in title.
  6. XBLRewards8 Win User

    Useless system

    Hello toshlines75,

    Your Rewards Account is a separate account from your Microsoft Account. When you create a Rewards Account, it is created using the information from your Microsoft Account. Since at the time of your registration, your Microsoft Account was set to the Great
    Britain region, you registered as a British Rewards member. When you migrated your Microsoft Account, your Rewards Account does not also migrate. Therefore, when we attempt to deposit GBP from your British Rewards Account, the process fails because your Australian
    Microsoft Account will only accept AUD.

    This means that in order to resolve this issue, you have two options. You need to either adjust your Microsoft Account to match your Rewards Account, or create a new Rewards Account to match your new Microsoft Account region.

    1) You can adjust your Microsoft Account region to match your Rewards region from your commerce page at (https://commerce.microsoft.com). This will cause your regions to match and allow your currency to be deposited.

    2) The second option of Creating a brand new account has some pros and cons. The benefit of creating a new Rewards Account is that your new account will be set to track and Reward purchases made in your Microsoft Account's regional currency. The drawback
    is that you will lose the previous progress you have made on your account, as you will be creating a brand new Rewards Account.
    While we will be able to transfer any pending (un-deposited) Credits from your old Rewards Account, we will not be able to transfer any other progress.

    If you wish to continue with Rewards in your current Microsoft Account region and create a new account, you must first close your current account by opting out of the program at (https://rewards.xbox.com/optout/).
    You will have to wait 48 hours for us to receive and process your request, after which your account should show up as completely clean of progress and have a join by date of "???". At that point, you can create a new Rewards Account by signing back up again,
    which can also take 48 hours. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (https://rewards.xbox.com/myrewards/). If your join by date still shows
    "???", and not a recent registration date, then your account has not yet been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.
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Why are the support system so useless?

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