Why are notifications and invites not being received

Discus and support Why are notifications and invites not being received in XBoX on Consoles to solve the problem; My son is upset that his party invites and notifications are not being recieved on his xbox one. His notification settings are all enabled The hide... Discussion in 'XBoX on Consoles' started by DarrenSomerscale, Aug 13, 2018.

  1. Why are notifications and invites not being received


    My son is upset that his party invites and notifications are not being recieved on his xbox one.

    His notification settings are all enabled

    The hide when playing video check is disabled

    I have allowed everything in family trying to make a difference

    They were working up toyesterday but are now only showing on his phone. (Android) which he has been using the xbox app on for some time.

    We have redooted, disconnected network and reconnected, removed the accountt and reinstalled, even reset the xbox.

    Can anyone help.

    CHEERS

    :)
     
    DarrenSomerscale, Aug 13, 2018
    #1
  2. John Dowding
    John Dowding Guest
    How do you find your Friends game invites?

    Should find game invites in notifications. Or are you saying invites not received?
     
    John Dowding, Aug 13, 2018
    #2
  3. Can't receive Social Notifications But can send out.

    I can't receive any Social Notifications, such as messages, party invites, and game invites. I receive the messages but not pop up notifies me that I have received it, when I send out a message or game/Party invite the notification for it being sent is shown......so
    the popup function works.....just not when I receive them.....
     
    Shirako-D9122C13-7902-4B66-8B15-A994325F8268, Aug 13, 2018
    #3
  4. {Parity}
    {Parity} Guest

    Why are notifications and invites not being received

    Try performing a hard reset EXACTLY like this.

    Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

    If that doesn't help contact support to see if they can tell you what is going on with your account. Contact Us | Xbox Support
     
    {Parity}, Aug 13, 2018
    #4
  5. {Parity} Win User

    Why are notifications and invites not being received

    Try performing a hard reset EXACTLY like this.

    Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

    If that doesn't help contact support to see if they can tell you what is going on with your account. https://support.xbox.com/contact-us
  6. MadLefty2097 Win User

    Profile won't receive party or game invites

    Saw that solution earlier and while I tried to fiddle with that my issue seems to be that the invite is not being received at all, not that I'm just not getting a notification.
  7. John Dowding Win User

    How do you find your Friends game invites?

    Should find game invites in notifications. Or are you saying invites not received?
  8. Ryan Whittington Win User

    Not receiving invites or notifications

    Since this post got no traction here I wanted to add the solution I found which I summarized in my Xbox Reddit post (got more support there). You can find the full post here: https://www.reddit.com/r/xboxone/comments/636dpo/tech_signing_in_to_xbox_app_results_in_no_invites/?...

    Here are the steps I took to solve this issue which appears related to the Xbox iOS app, Xbox Windows 10 app, and Xbox one interacting in a not so nice manner and junking up the router:

    1. Uninstall the Xbox iOS app from my phone
    2. Un-check all notifications under the settings on the Xbox
    3. Switch Xbox to "energy save" (so it fully shuts down every time)
    4. Remove profile entirely
    5. Hard re-boot Xbox and Router, removing the power supplies of both
    6. Start up router, wait for it to connect to the interwebs
    7. Start up Xbox, re-download profile, enable notifications
    8. Never use the Xbox iOS app again

    Other steps I took that may have made no change but you might want to try just in case:

    •Forwarded all ports recommended by Xbox on their support site

    •Set Xbox up with a static IP address (later I removed this)

    •Removed static IP address from my laptop (not sure why it was there in the first place)

    •Disabled all Xbox notifications on the Windows 10 xbox app and then signing out (haven't signed back in yet and don't plan on it)

    •Disabled all notifications on the iOS app before uninstalling it from my phone

    I wanted to post the final results here just in case anyone, like me, finds this thread in the future and says "wait what was the conclusion!?!". I spend MANY hours googling and reading through countless threads about this and all of them didn't result in
    a fix or just died without the original poster confirming anything worked. Good luck!
  9. Ryan Whittington Win User

    Not receiving invites or notifications

    just a quick update, I realized after some testing with a buddy that I only receive invitations if my computer that runs windows 10 is turned on. I've gone through the notifications menu in the Xbox app and everything. I cannot receive invitations so long
    as my computer is turned off. How is this even an issue
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Why are notifications and invites not being received

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