Why are my Xbox 360 games not showing up on install list?

i am a part of the preview program so i am winding why all my friends are having no issue with the games popping up but it's been 2 days now and i can seem to access any of my games from the 360 yet. Any ideas on how to get this working? I would greatly
appreciate it!

:)

 

Prince of Persia not showing up as Ready to Install

I bought Prince of Persia today on my xbox 360 and it is not showing up on my Xbox One Ready to Install list.

I currently have 20 games on 360 that are backward compatible but this PoP is not showing even though it is on the list to do so, and even says on the tile that it plays on Xbox One when you go to buy it.

Can anyone assist as to why this is please.

 

cant install digital copy of fable 2

hello, I am trying to install fable 2. I own the games digital license and its showing up in the "my games" section on xbox.com under the xbox 360 section and it says its backwards compatible. I also checked the official list of backwards compatible titles
and it was on there as well. I am signed in with the same account on both my pc which is showing the license and my xbox one. some of my other xbox 360 games are showing up under the ready to install section in games and apps but not fable 2. in the store
there is no option to purchase or install the game. I have tried an extended power cycle of my console and deleting and redownloading my profile to the console. I contacted phone support and they advised me to post here so that someone could check which version
of the game I own and determine why its not able to be installed.

thank you in advance for your timely responses and hopefully we can get this resolved shortly.

 

Only games on the list that are digital will show up. If you own one that is on disc. Pop the disc in and it should download the game.

 

Also since it's a preview program issue, it's best to post in the preview program forums -

forums.xbox.com/.../default.aspx