Why are my saves when playing on Cloud gaming for Starfield not being saved to the cloud?

Hi Daniel!

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Thank you for understanding.

Regards,

RodelioP.

Hi Daniel!

Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

I'm sorry to hear that you're experiencing issues with your Starfield saves not being uploaded to the cloud when playing on the Steam deck via cloud gaming. It's possible that there may be a syncing issue between your Series S and the cloud servers.



To troubleshoot this issue, I recommend checking your internet connection to ensure that it's stable and strong enough to support cloud gaming. You can also try signing out of your Xbox account on both devices and then signing back in to see if that resolves the syncing issue.



If the issue persists, I recommend reaching out to Xbox support for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue to the appropriate team for further investigation. To contact live support, please follow the guide below:

1. Please use this link: Contact us | Xbox Support
   
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
   
3. If not, please select the country/region it is showing and select the correct one among the list.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
    

Hope this helps!



Regards,

RodelioP.

I feel your pain. I lost my whole game.. .2 weeks worth of play. Xbox has inferred that the issuebis the "cloud beta". I'm just wondering why Microsoft would initiate the cloud based save system during the release of Starfield. Everyone that has ever played a Bethesda game knows they are infamous in their own right for having game save issues.

I personally have quit Starfield and won't Plat any games that require cloud saves until (if they ever do) Xbox fixes the problem.

Thanks for the reply. Xbox has told that they do have known issues with Starfield and their cloud based save system. I have synched the game repeatedly and have performed local saves and the game even shows when it's auto saving. But if for some reason the game gets "out of cloud synch" all of these saves, local or auto, are lost because the game actually didn't save because of the cloud synch issue

How do you play Starfield on a PC OFFLINE?

I only get the offline option when the cloud sync fails at startup.

At level 150+ my appdata folder has 694 saves, yet the UI only show the few I keep (about 6) - and manually deleting the appdata saves and keeping the last few days saves causes sync issues: with the message my cloud saves are newer than my local saves; which they aren't. There is some sort of sync bug where timestamps aren't being kept clean in the cloud. Probable something simply like my MST PC files copied to a EST server thus the timezone difference flags the cloud files as newer.