Why are all windows games crashing?

This is happening with all of my games from the Microsoft store. The problem started almost a month ago. It was working before and the only changes I have made since that I can think of is moving to windows 11. I normally launch the game from the Microsoft store or the taskbar never from the Xbox app.

I have tried all of the troubleshoots you mentioned and the ones from the link.

Hi FoxtheFennec,

We appreciate you for bringing this up to Xbox Community Forum and we hope that you are well today other than this account issue.

We understand that you encountered issues in gaming with your PC. As per description, you have an updated system, and no problem with the device as well. To answer your question, yes, there are times that games on windows crash due to some technical reasons and one common thing is what we called system glitch. It is just but normal reaction whit games and to the system. This can be resolve by simple and very basic troubleshooting.

• turning the device off and restart the PC.
  
• Check your antivirus.
  
• Close background program;
  
• Update your display drivers and graphic;
  
• Verify your game files repair system files Increase virtual memory on your PC;
  
• Keep your system up-to-date;
  
• Perform a clean boot;
  

Let us check on your issue together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

1. Was this happening to all the games you want to play?
   
2. When did the problem start?
   
3. If this was working before, any recent changes made prior to the problem?
   
4. Where did you normally launch the game, Xbox app or Microsoft Store?
   

These above questions would help us provide the necessary information. Once we have gathered all the information, we will formulate the viable solution to help you with your case.

For the meantime, try to check some troubleshooting steps provided in the articles.

• Game freezes or stops responding on a Windows device | Xbox Support
  

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.



We will be glad to follow up and help you.

Sincerely,



Moderator

Microsoft Community

Hi FoxtheFennec,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)








Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community

Hello FoxtheFennec,

Thanks for letting me know my prior solution didn’t fix the issue. I do have some further strategies to try: Kindly follow the steps in the articles below

• Fix problems with apps from Microsoft Store - Microsoft Support
  
  
  
  
  
  
  
• Troubleshoot issues with the Xbox app for Windows | Xbox Support
  

Please give those a shot and let me know if they work for you!

Sincerely,



Moderator

Microsoft Community

It's precisely the problem, they want to think, or make us think, the problem lies on our side whereas it indeed lies in the windows store platform. Otherwise, why would all these games work on STEAM on the same computer.

On a side note, path to the crash folder

C:\Users\"usersname"\AppData\Roaming\Warner Bros. Interactive Entertainment\LEGO Star Wars - The Skywalker Saga\CRASHDATA

You will find folders for all your crashes with the crash info in xml format