Why am I paying for a broken product??

BigNickFD11 · Mar 12, 2014

Two months after I paid 500 dollars for the Xbox One the disk drive breaks. Now I have to pay 15 dollars for them to send me the new Xbox One. Why should I have to pay more money? I already have to take the multiple hours re downloading and setting everything
up on the new Xbox. Can some plz explain this. Oh and there solution to ease this is to give me a game code for a game I don't even want but had to choose from a list of 5 games. 3 of which I already own.

:)

RainMan WY 17 · Mar 12, 2014

Connection issues?

I love paying 60 bucks for a service that seems always broken lately. I also love paying another 60 dollars for a game i cant play cuz the service is broken. And whats even better? the people in charge of the service dont say a dam thing

Bouchard96 · Mar 12, 2014

Multiple Games Freezing

Miss Portia, why should I have to pay for my 3rd xbox repair? I will not succumb to paying another $120 repair from Microsoft when it's only going to be broken again.