Why am I paying for a broken product??

Discus and support Why am I paying for a broken product?? in XBoX on Consoles to solve the problem; Two months after I paid 500 dollars for the Xbox One the disk drive breaks. Now I have to pay 15 dollars for them to send me the new Xbox One. Why... Discussion in 'XBoX on Consoles' started by BigNickFD11, Mar 12, 2014.

  1. BigNickFD11
    BigNickFD11 Guest

    Why am I paying for a broken product??


    Two months after I paid 500 dollars for the Xbox One the disk drive breaks. Now I have to pay 15 dollars for them to send me the new Xbox One. Why should I have to pay more money? I already have to take the multiple hours re downloading and setting everything
    up on the new Xbox. Can some plz explain this. Oh and there solution to ease this is to give me a game code for a game I don't even want but had to choose from a list of 5 games. 3 of which I already own.

    :)
     
    BigNickFD11, Mar 12, 2014
    #1
  2. Connection issues?

    I love paying 60 bucks for a service that seems always broken lately. I also love paying another 60 dollars for a game i cant play cuz the service is broken. And whats even better? the people in charge of the service dont say a dam thing
     
    RainMan WY 17, Mar 12, 2014
    #2
  3. Bouchard96
    Bouchard96 Guest
    Multiple Games Freezing

    Miss Portia, why should I have to pay for my 3rd xbox repair? I will not succumb to paying another $120 repair from Microsoft when it's only going to be broken again.
     
    Bouchard96, Mar 12, 2014
    #3
  4. guitaxe001 Win User

    Unable to download Foo Fighters II song pack for Rocksmith 2014 on 360

    I too am having this problem and it is infuriating! I pay my good money for a product that is broken. I spoke with someone at Ubisoft and they did "their best" and still not possible. When are we getting this fixed so we can use this content?
  5. IXISTiCKYIXI Win User

    XBOX LIVE - INTENTIONAL SPEED CAP

    @mad cow dizease

    Thats just silly.... you can share a connection equitably... but if it doesn't work.... then its broken equitibly.

    This needs to be fixed..... I am not pay for xbox live ... so that it doesn't work.

    If MS is trying to save its costs on paying customers.... then they are failing to deliver a promise of a working product.
  6. Mackey0123 Win User

    New Games NOT Loading (Getting "Dashboarded")

    I am wondering if my console is broken? If I cannot play games I think that constitutes being broken.

    But I searched these forums & the internet to find that huge numbers of people are having this problem but some people seem to have solved their own problems temporarily.

    So I am a bit confused why this is happening if I am doing the fixes that some people mentioned

    I am very dissatisfied with this product.
  7. cdmdotnet Win User

    Windows 11 22H2 and Xbox wireless adapter failing

    Care to provide any feedback on the cause of why this update broken a Microsoft branded product?
  8. Veato Win User

    xbox one thumbstick broken

    Another one bites the dust! Used my Day One to play FIFA last night and the left analog stick is broken. So now I have to pay to send it back again. At over £5 a time how much exactly am I expected to spend to get a badly designed product fixed?
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Why am I paying for a broken product??

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