Why am I not receiving my Xbox live rewards points?

Discus and support Why am I not receiving my Xbox live rewards points? in XBoX Rewards & Social to solve the problem; I don't seem to be able to accumulate points for my Xbox Live Rewards even though I have been a member since July 2011. Any help would be... Discussion in 'XBoX Rewards & Social' started by glyn52, Nov 24, 2016.

  1. glyn52
    glyn52 Guest

    Why am I not receiving my Xbox live rewards points?


    I don't seem to be able to accumulate points for my Xbox Live Rewards even though I have been a member since July 2011.

    Any help would be appreciated.

    Many thanks

    :)
     
    glyn52, Nov 24, 2016
    #1
  2. XxDEMOxX Plank
    XxDEMOxX Plank Guest
    Not receiving any rewards

    not sure why but I'm not receiving any form of rewards on my Microsoft rewards account and have purchased a few games and DLC and have always really upped my Xbox Live.
     
    XxDEMOxX Plank, Nov 24, 2016
    #2
  3. MOOOTtheOWL
    MOOOTtheOWL Guest
    No rewards

    why am i not receiving my rewards?
     
    MOOOTtheOWL, Nov 24, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Why am I not receiving my Xbox live rewards points?

    Are there any specific offers you're looking for credits from?
     
    Smwutches, Nov 24, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello glyn52,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
    program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Why am I not receiving my Xbox live rewards points?

    Hello glyn52,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
    program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
  7. Smwutches Win User

    Why am I not receiving my Xbox live rewards points?

    Are there any specific offers you're looking for credits from?
  8. Daniel Breitschaft Win User

    Microsoft rewards

    Which Microsoft Rewards are you referring to? I live in Brazil and I am able to exchange the points received for the XBOX rewards I earn on Quests made in games, but I never received a physical reward.
  9. HassanB Win User

    i Have not receved my ponts ¤400 and my DlC for Dead Island Riptide

    Hello,

    This sounds like it's an Xbox LIVE Rewards issue, if that's the case, please make sure to make a post
    here.

    One of the Xbox LIVE Rewards team members will be able to look at why you haven't received your pending reward points.

    Please Note: Reward team members only work from Monday to Friday from 9 AM to 5 PM Pacific Standard time. They answer questions in the order they were received.
  10. PR1NCE DARKNESS Win User

    no points when renewed xbox live

    Hello There,

    mark hannaford This sounds like it's an Xbox LIVE Rewards issue, if that's the case, please make sure to make a post here.
    One of the Xbox LIVE Rewards team members will be able to look at why you haven't received your pending reward points.

    Please Note: Reward team members only work from Monday to Friday from 9 AM to 5 PM Pacific Standard time. They answer questions in the order they were received.
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Why am I not receiving my Xbox live rewards points?

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