Why am I not able to talk in game Chat on Xbox 360 games, on my Xbox one S?

Hello Corn Bread,

Kindly report this issue to Xbox Team by following the guide below.

Provide feedback to Team Xbox | Xbox Support

Once again, I’m having no luck. I don’t know what this issue could be because about two months ago I was able to talk in game chat and then all of a sudden something happened so I don’t know what that could be.

Hello Corn Bread,

Try to perform the troubleshooting here: Troubleshoot problems with Xbox Live chat on Xbox 360 | Xbox Support

I did those steps and I’m still having the same issue

Hello Corn Bread,

Thank you for posting in Microsoft Community.

I can see that you are not able to talk in game chat on Xbox 360 games, on your Xbox One S. Let me see how I can assist you with this concern. In the meantime, you can try some of these troubleshooting steps:



- Check your network settings and make sure you have a NAT type of Open or Moderate.

- Check your privacy settings and make sure you have the communication option set to Everyone or Friends.

- Check your headset and controller and make sure they are properly connected and functioning.

- Restart your console and the game you are playing.

If none of these steps work, please visit our support website for more help. We apologize for any inconvenience this may cause you and we appreciate your patience and understanding. Have a great day!