Why am i not able to join when i play with my friend

Hi Kaikaips, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, can you give us more details?

Are you playing on an Xbox Console or PC?

Which game is it?

Hey CapsuleWinter40!

I would first suggest removing your profile from the Xbox console and redownloading it back onto the console.

Perhaps that'll help it update and recognize that your account is no longer a child account.

Once you've tried that, let us know if it helped!

Felix

Xbox forums support

Hello CapsuleWinter40!

Thanks for reaching out to Xbox forums support.

I'm sorry to hear that you're not able to join clubs.

Can you please tell us what error message it is that you receive when you're not able to join clubs?

(side note)

Promote your Xbox LIVE child account to an adult account.

If you were not yet 18 when you signed up for Xbox LIVE, your account was designated a child account. Child accounts are tied to a parent’s Windows Live ID to control Family Settings, and some features of Xbox LIVE are restricted. After you turn 18, (how
about “Now, if you’re over 18, or when you turn 18″) you can promote your child account to an adult account. If you signed up for Xbox LIVE with a child account and have since turned 18, after the update you’ll see a new option at the very top of the Account
Management section of the dashboard. The ‘Promote Child Account” will allow you to promote an Xbox LIVE account that is a child account to an adult account. This promotion removes the Family Settings and Xbox LIVE restrictions. To promote your account, you
must agree again to the Xbox LIVE Terms of Use and marketing opt-ins. If a parent’s credit card was on your account, you must also enter a new one to replace it. (Yes, you can use pre-paid Debit cards as well.)

Get back to us and let us know if this helped!

We look forward to hearing back from you.

Felix

Xbox forums support

Hi there CapsuleWinter40

Sounds like a privacy settings, What appears when you try to join a xbox club?.

You cannot request to join the club because of how your account is set up...