Why am I locked out of my account

Discus and support Why am I locked out of my account in XBoX Games and Apps to solve the problem; I need to know why I am locked out of my account bafeb80b-0ef6-437b-8390-62be9ae10920 Discussion in 'XBoX Games and Apps' started by Ja'Coree Keion Lucas, May 23, 2025.

  1. Ja'Coree Keion Lucas
    Ja'Coree Keion Lucas Guest

    Why am I locked out of my account


    I need to know why I am locked out of my account

    :)
     
    Ja'Coree Keion Lucas, May 23, 2025
    #1
  2. Mario.H.P. Win User

    I am locked out of my account

    Hello, Chris! My name is Mario and I welcome you to the Microsoft Xbox Community!

    I'm sorry to hear that you are experiencing this problem with your account and I understand how important it is for you to be able to recover it.

    In the following link you can follow the step by step process to recover your account:

    https://account.live.com/acsr

    From there you can use a new email address to recover your account and have the Microsoft team contact you.

    I recommend that you answer all the questions and do not leave any unanswered. It is important to follow the step by step process to recover your account. It can take up to 24 hours for the Microsoft team to review your account recovery request and contact you directly.

    Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.
  3. KCD Donut Win User

    Enforcement action

    I am trying to find out information from my fellow ambassadors why your account has been locked / banned
  4. ShaneHepburn Win User

    I am locked out of my microsoft account

    I need to not be locked out of my account as my son cannot use his xbox it was a xmas present he is not pleased.

    Could someone help please!
    Hello Karen Wilson1A,

    thank you for posting on the Xbox Forums can you please go to Recover Account


    thanks

    Shane
  5. Julian_ Win User

    I am locked out of my microsoft account

    Hi Karen! What do you mean by 'locked out'? Do you no longer have the password or email for your Microsoft account?
  6. SABDOM Win User

    locked account

Thema:

Why am I locked out of my account

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