Why am I getting disconnected on when I ask about the same issue?

Discus and support Why am I getting disconnected on when I ask about the same issue? in XBoX Games and Apps to solve the problem; I just want to purchase in game currency for Elder Scrolls Online (Crowns) at the price shown on the crown store. It shows that its available for... Discussion in 'XBoX Games and Apps' started by DevonBartlow, Jan 18, 2019.

  1. DevonBartlow
    DevonBartlow Guest

    Why am I getting disconnected on when I ask about the same issue?


    I just want to purchase in game currency for Elder Scrolls Online (Crowns) at the price shown on the crown store. It shows that its available for purchase at $17.49 with Gold, but when I go to purchase it, it only has $24.99 (full price) or $22.49(game pass
    price) listed. Why isnt the $17.49 listed as an option to purhase when it is advertised as such in game? Thats all I want, but every time I bring it up to someone in Microsoft support, whether in Chat or on the Phone, I get dosconnected. I’m super frustrated
    and just want an answer to my question, not get disconnected again.
    Why am I getting disconnected on when I ask about the same issue? [​IMG]


    :)
     
    DevonBartlow, Jan 18, 2019
    #1
  2. DevonBartlow Win User

    Why am I getting disconnected on when I ask about the same issue?

    Im not sharinf the subscription, i only bought it for my account.

    Why would it advertise a price with Xbox Gold if it had no connection?

    I’m really more upset that theyve chosen to hang up on me twice rather than answer my question.
  3. Christyna64 Win User

    Why am I getting disconnected on when I ask about the same issue?

    Try purchasing the currency from the store while logged in rather than from in game. Sometimes special prices don't show up in game.
  4. ChiefJoboo Win User

    Why am I getting disconnected on when I ask about the same issue?

    Are you be chance sharing gold with someone? If so, you won't get the gold discounts. You have gold on your account directly, to use the gold discounts.

    As for prices within a game, Xbox/Microsoft has no power over that if it's not connected to the Microsoft store.
  5. DevonBartlow Win User

    Why am I getting disconnected on when I ask about the same issue?

    I only bought it for myself
  6. XBF Crystal P Win User

    Why am I getting disconnected on when I ask about the same issue?

    Hi there Devon,

    Thanks for reaching out. I'm sorry to hear about the issue with completing a purchase on your account. If you successfully did purchase the Xbox Live Gold on the account. The next thing that will need to be done is to troubleshoot the Gold subscription.
    Unfortunately, here in forums we do not have the appropriate tools.

    For any billing or subscription issues, I would recommend to
    contact Customer Supportfor
    further assistance.

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • A new window will pop up
    • Type in contact Support - you will receive different options, such as:
      • Message with an Xbox Gamer
      • Call me back
      • Ask the Community

    Hope this helps.
Thema:

Why am I getting disconnected on when I ask about the same issue?

Loading...
  1. Why am I getting disconnected on when I ask about the same issue? - Similar Threads - Why getting disconnected

  2. Movies and tv why stop selling makes no cents and not everyone can get streaming

    in XboX Insiders
    Movies and tv why stop selling makes no cents and not everyone can get streaming: I want to know why you would stop selling tv shows and movies makes no cents when not everyone can do streaming services ot kinda of a messed up thing to do to everyone when some people really...
  3. Why did I get banned

    in XBoX Accessibility
    Why did I get banned: I tired changing my gamer picture this morning, then I got my account suspended for 2 days. No message why, just suspended. So I went on the website trying to appeal it, and there is no...
  4. Why did i get suspended

    in XBoX Accessibility
    Why did i get suspended: I was creating groups on the game forza but i didnt have a mic on my xbox so i had to invite them on my console and send them a text then go on my phone and and inv them to the party on my phone,...
  5. Why cant I get in contact with Xbox support

    in XBoX on Windows
    Why cant I get in contact with Xbox support: I try logging in at https://support.xbox.com/sv-SE/contact-us?xr=footnav and all it does is refreshing the site and wont let me log in. I have to log in to be able get chat support for a game that...
  6. Why did I get suspended all I said was Will anyone let me buy some rare cars so i can flex...

    in XBoX Accessibility
    Why did I get suspended all I said was Will anyone let me buy some rare cars so i can flex...: Whyyyyy Xbox [Moderator edit: Moved from the Community Centre / Discuss the Volunteer Moderator program] 6f792b60-a4d1-4d46-ae06-0ba3f1136568
  7. Why do I keep getting disconnected from forza horizon 5 servers

    in XBoX on Consoles
    Why do I keep getting disconnected from forza horizon 5 servers: For the past three days I have been constantly being disconnected from Forza horizon five servers with a message that says you have been disconnected from the server. Please try again later for...
  8. Anybody know why I keep getting disconnected only on rainbow six and I’m on Ethernet no...

    in XBoX on Consoles
    Anybody know why I keep getting disconnected only on rainbow six and I’m on Ethernet no...: Anybody know why I keep getting disconnected only on rainbow six and I’m on Ethernet no connection problems just kicks me out of matches just started today. 2bfe270c-2f64-4cdd-9a1d-f87a10b3aafb
  9. Why is my xbox and wireless headset keep getting disconnected??

    in XBoX on Consoles
    Why is my xbox and wireless headset keep getting disconnected??: When I jumped on my xbox series s today after work, I've noticed that when I press the Xbox button my controller and headset but just disconnect for a bit and then reconnect, anyone else having...
  10. Why does it keep disconnecting me before I can get into a game on dead by daylight...

    in XBoX Games and Apps
    Why does it keep disconnecting me before I can get into a game on dead by daylight...: So, this issue has been a thing ever since one of the updates came out a while back, previously I could play normally with no issue, after the update It was impossible for me to load into games,...