Why am I being charged money

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your charges.

Is this on an account that you have access to?

If it is, you can request a refund for the charges on the account and just make sure to secure your account by changing the security proofs and password.

For refunds, please go here:

http://xbox.com/refunds

You would have to contact support for anything to do with money

HTTPS://support.Xbox.com

It would appear I haven’t added my card on any other account I have 2 account I added a card on to one but I took it off already. I will try to get it sorted with my bank

Hey luis thank you for reaching out to me I don’t see it at purchase history. I would submit a manual one but it just shows me getting charged to order number how may I be able to get them?

There is a simple solution to this issue if you do not wish to use a credit/debit card. Buy pre-paid cards. That way you won't have to worry about being charged at the end of each subscription term. You would just have to remember
to buy another pre-paid card.

FYI, pre-paid cards can be stacked up to 36 months.