Why ain’t my xbox game pass ultimate working

Discus and support Why ain’t my xbox game pass ultimate working in XBoX Accessibility to solve the problem; I bought Xbox game pass ultimate 2 years ago and since then I have been paying for it, it lets me play the Xbox games but doesn’t let me get perks or... Discussion in 'XBoX Accessibility' started by kelsey carroll, Apr 30, 2023.

  1. kelsey carroll
    kelsey carroll Guest

    Why ain’t my xbox game pass ultimate working


    I bought Xbox game pass ultimate 2 years ago and since then I have been paying for it, it lets me play the Xbox games but doesn’t let me get perks or EA discounts and when I try to cancel it , it says I have no subscriptions, I checked with my other account as well

    :)
     
    kelsey carroll, Apr 30, 2023
    #1
  2. Ronnieee Win User

    Why ain’t my xbox game pass ultimate working

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help with your subscription problem.

    What error are you getting when you try to claim your perks?

    If you are not seeing the subscription on your account, you may have been playing this through Home Xbox sharing. Have you checked all the accounts that you have access to? You can always see your subscription if it is active on the services page here:

    https://account.microsoft.com/services/

    I suggest finding the account first where this was subscribed to so you can check that account and try claiming perks from there.
  3. AyeeJamesy Win User

    Backwards compatible

    My compatibles ain’t working either
  4. AngelObullets Win User

    eror whit offline play

    Hi there

    Xbox games pass ultimate games to be connected to be online to be sure it's the correct licence, that is why it won't work in offline :).
  5. Deriium Win User

    XBox live Gold

    Its the same Account on my XBox and on here. The Subscription doesnt show up there too. Does my Subscription stop when i purchase xbox game pass ultimate? Maybe thats why its gone cause my XBox game pass ultimate just expired
  6. Francia J. Win User

    I added a 12-month xBox Gold Ultimate subscription, but it shows 2021

    You indeed bought a year of Xbox Live Gold subscription, the reason why it was converted to Xbox game pass ultimate is because you have an active Xbox Game Pass Ultimate when you redeem the code.

    Sorry but there is no annual Xbox game pass ultimate yet.
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Why ain’t my xbox game pass ultimate working

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