who do I talk to when pressing cancel on a payment ended up paying for something I didn't want

Discus and support who do I talk to when pressing cancel on a payment ended up paying for something I didn't want in XBoX Sales and Promo to solve the problem; I was looking at Battlefield 1 and then I went to free trial and it told me I needed to buy an EA access account, I pressed cancel on the payment... Discussion in 'XBoX Sales and Promo' started by Space Iogic, Dec 25, 2016.

  1. Space Iogic
    Space Iogic Guest

    who do I talk to when pressing cancel on a payment ended up paying for something I didn't want


    I was looking at Battlefield 1 and then I went to free trial and it told me I needed to buy an EA access account, I pressed cancel on the payment because I'd rather just save for the actual game instead of pay for a not so free trial and play for an hour,
    instead it bought the EA access that I didn't even want

    :)
     
    Space Iogic, Dec 25, 2016
    #1
  2. SoC iMerKz x
    SoC iMerKz x Guest
    Why can I not stop payments to xbox?

    Why is xbox not allowing me to cancel payments made to them? It's auto-renewing my account but I don't want it to, however when I try and turn it off, it said an error occoured, and when I go to remove the credit card paying for it, it doesn't even let me
    remove that?

    I want to stop payments to xbox, why am I not allowed to stop paying?
     
    SoC iMerKz x, Dec 25, 2016
    #2
  3. canople
    canople Guest
    Can't turn off auto renewal

    its fn annoying trying to turn it off, when i was trying i ended up paying for another month on accident. they make it like that so you have to talk to them because they are lonely.
     
    canople, Dec 25, 2016
    #3
  4. Smwutches
    Smwutches Guest

    who do I talk to when pressing cancel on a payment ended up paying for something I didn't want

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Dec 25, 2016
    #4
  5. Smwutches Win User

    who do I talk to when pressing cancel on a payment ended up paying for something I didn't want

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. Sodangidni Win User

    Want to cancel something I didn't sign up for

    Hello, Bedirhan. I'm Arturo, and I'll be glad to provide some assistance with your concern today.

    First, it is important to clarify that as community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

    Therefore, please refrain from sharing personal information, including email addresses, order numbers, etc.

    That being said, could I know if you are able to see a transaction for this amount in your Microsoft account order history?

    https://account.microsoft.com/billing/orders

    In case you have more email addresses, you may want to check the account order history with each one.

    Regards,

    Arturo.
  7. LiamMacfarlane Win User

    im being made to pay for a renewal when i have no money in my account it says to cancel my subscription i must pay....

    But i want to cancel i dont have money to pay for this new month they are charging me for why does it not auto cancel when payment fails? I refuse to pay for it cause im not gonna use it and want to cancel my membership completely
  8. ngocphi Win User

    I cant remove payment details or turn off auto renewal.

    canceling a debit card will not stop an renewal

    i suggest you look up CREDIT

    when you promise to pay you do have to pay unless you cancel and it is upto the business not you how you cancel

    you can decide when to cancel

    the account will go into suspension aftrer 27 days after renewal and failed payments
  9. MARAJUANAAA Win User

    I turn auto-renew off, still can't take a credit card off?

    i have the same issue i canceled the automatic renewal on the xbox 360 website and they are still taking money from my bank, i am being charged £9.00 a month for zune which i didn't know or agree to. whats the point of canceling on the website if they still
    take the payments. xbox is a joke 100 ways to help pay for any xbox services but no help in canceling the payments. i tried the website is just gives me dead ends.
Thema:

who do I talk to when pressing cancel on a payment ended up paying for something I didn't want

Loading...

  1. who do I talk to when pressing cancel on a payment ended up paying for something I didn't want - Similar Threads - talk pressing cancel

  2. My minecraft bedrock edition won’t let me talk.

    in XBoX Games and Apps
    My minecraft bedrock edition won’t let me talk.: Every time I try to send a message to my friends in my realm, it says “Chat is currently disabled” I checked my settings and everything is turned on (except for name sharing). Why is it not...

  3. talking about will redeem work when i have enough point??

    in XBoX Games and Apps
    talking about will redeem work when i have enough point??: I was trying to test that if i have 12,000 points for 800 robux then will it work so i tried to redeem Spotify free music till 3 months and it Sayed that the order cannot be placed, so will this...

  4. java account settings (other people can talk to you) won't sync with minecraft java,...

    in XBoX Accessibility
    java account settings (other people can talk to you) won't sync with minecraft java,...: hi, i tried speaking on a modded minecraft server, (the mod being all the mods 9 - to the sky, via curseforge) but i couldn't speak as it was telling me to change my java settings. I've never...

  5. how cam i talk to someone abt me getting comm banned for 15 days over something dumb

    in XBoX Accessibility
    how cam i talk to someone abt me getting comm banned for 15 days over something dumb: i got comm banned for 15 days for saying “**** didnt sc (screenshot) it all”. and got comm banned for 15 days. i disnt wven say anything hateful or rude or anything to violate the community...

  6. Why did I get ban? I didn't treatin his life i didn't harm him we were talking about the...

    in XBoX Accessibility
    Why did I get ban? I didn't treatin his life i didn't harm him we were talking about the...: This other prayer wouldn't leave me alone wouldn't stop sending me massage he said mean things about my personal life that were Offensive i have the screen shot as proof and I got angry and use...

  7. Who do I talk to about getting spam reported?

    in XBoX Accessibility
    Who do I talk to about getting spam reported?: Hey so I keep getting spam reported when I put up a Looking for group post for video games. I get all these 1 day suspensions. Is their anyway I can get ahold of someone so I stop getting all my...

  8. Who do we need to talk to about this new UI! and parental controls!

    in XBoX Accessibility
    Who do we need to talk to about this new UI! and parental controls!: Who do we need to organize a petition or complaint too about this new UI on Xbox. I did not pay $600 for a series X and pay $18 a month for game pass, so that my 6 year old has to scroll through 9...

  9. When will be able to have the feature of being able to talk while recording on xbox?

    in XboX Insiders
    When will be able to have the feature of being able to talk while recording on xbox?: Why not do it? It is much easier than buying accessories that cost more than adding the feature. submitted by /u/Yourfriendlyhooligan [link] [comments]

  10. Add Press To Talk / Voice Control Settings Please.

    in XBoX on Consoles
    Add Press To Talk / Voice Control Settings Please.: Some mics are better then other, but still 90% of all sounds coming from consoles mics are not needed for gaming. Also, there should be settings for limiters, EQ and compressors for voice. I use...