Who do I contact to recover my account?

Discus and support Who do I contact to recover my account? in XBoX Accessibility to solve the problem; I tried logging on to Minecraft only to find the email had changed. further when I tried my own email it had been unbinded from the account along with... Discussion in 'XBoX Accessibility' started by Gilbert Hobeir, Feb 22, 2025 at 4:13 AM.

  1. Gilbert Hobeir
    Gilbert Hobeir Guest

    Who do I contact to recover my account?


    I tried logging on to Minecraft only to find the email had changed. further when I tried my own email it had been unbinded from the account along with my phone number. When trying the bots they sent me nowhere and now this is the only place where I can find real help. (This is a message from an alternate account)

    :)
     
    Gilbert Hobeir, Feb 22, 2025 at 4:13 AM
    #1
  2. Psychedelicide Win User

    Secondary XBL account recovery

    lHow do I get in contact with a MS system administrator who can help me recover a lost account?
  3. CKDASD Win User

    Person who bought this needs to sign in

    No i have not recovered the account. I know the email but it is owned by a family friend who we dont have contact with anymore, so when it tells me enter your password i cant do anything
  4. BiONikOHeRTz Win User

    trying to recover my old acount

    Hi! If you are unable to recover your account via web, I recommend you contact Xbox support by phone. They will ask you for some security procedures (you should do it with the assistance of those who created the old account) https://beta.support.xbox.com
  5. XBLRewards8 Win User

    So who do I contact?

    Hello GreenStatue3145,

    The team administering to the database causing your deposit issue does not have a publicly available contact.
  6. Anthony Matheny Win User

    How do I contact support when I can't recover my account?

    I greatly appreciate you taking your time to try and help me with this issue. My many attempts to contact support were unsuccessful because I have to lie about my issue to even be allowed to chat or speak to a representative. The one time I did speak to someone was when I put in that my account had been hacked as my reason for needing help. I was hung up on before I could finish explaining my issue.

    I am currently logged into my account on my xbox and can still access all of my games and can even make changes to my payment options. This is what frustrates me the most. They have locked my account but yet still allow purchases and changes to the payment options.

    At this point I'm okay with simply deleting my account and moving on from microsoft. The financial info on the account is outdated and I can handle losing my progress on a few games.
Thema:

Who do I contact to recover my account?

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