Who can I talk to about wrongful enforcement?

who can I call regarding a recent account suspension? I believe someone wrongfully reported me and I cannot dispute.

:)

 

Who do I talk about suspensions

I've been suspended for 100 days on party chat and communication for something little when someone will lag switch me and I report them nothing happens to the person but when I call someone a retard I get banned for 100 days so I need someone to talk to
about that

 

Who do I talk about suspensions

The enforcement team are the only ones who handle suspensions/bannings. You would need to go to
http://enforcement.xbox.com to see about submitting a case review. that is the only way to contact them.

 

The only way to have the enforcement team review the suspension is by submitting a case review at http;//enforcement.xbox.com If a case review is not eligible, all you can do is wait it out.

 

but it was wrongfully submitted. So people can just report you for anything they want and you get a suspension no matter what?

 

People can report you for anything, yes, but that doesn't guarantee a suspension. The enforcement team investigates each report they receive and they will only issue a suspension if they have determined you have done something to violate the code of conduct.

 

they must not have reviewed this one, there has to be a way to dispute. I did nothing wrong yet my account is suspended.

 

A case review is the only way to dispute a suspension.

 

who can I contact at Xbox enforcement

 

Submitting a case review is the only way to contact the enforcement team.

 

but I can’t do that. And I shouldn’t have to “wait it out” if it was done wrongly. Surely there has to be a way to contact someone in some way

 

Sorry, but there is no other way.

 

you mean there is NO way since I do not get the right to dispute. This is wrongful treatment by Xbox.

 

The Xbox Enforcement Team would have had to review the report that was made about your account.

You state it was a wrongful suspension. If the Enforcement Team informs you they made a mistake, then they will let you know.

Most likely, you've done one of the following things -

Account suspensions may be imposed for a variety Microsoft Code of Conduct violations. This includes, but is not limited to:

• Offensive or inappropriate Xbox Live profile content
• Inappropriate in-game behavior or cheating
• Attempts to manipulate the Xbox Live service through network interference, feedback abuse, complaint abuse, or other system tampering
• Harassment of other Xbox Live users or impersonation of Microsoft staff or partners
• Attempts to exploit the Xbox Live Marketplace or Xbox Support for financial gain
• Account theft, phishing, or other attempts to defraud Microsoft or other players