Who can help with stollen account credentials?

Hi there, sorry this has happened to you. You will need to safe gaurd your account also. As they will have access to this. Here is a dedicated article on all the steps you need to do when your console has been stollen Stollen
Xbox Advice

recover password for you hotmail account then change it?

Hey there, KoLi Mot

Welcome to the Microsoft Community.

If your account has been compromised, you will need to try and reset your password using the Microsoft Account recovery form here: Recover your account (live.com)

If you are unable to submit the form due to the email address being changed, then please reach out to Xbox Support via this link: Contact us | Xbox Support

Please use the image underneath to see what options you should choose to request a call back from a Microsoft agent.





Hope this helps,

Nathan

Of course someone changed also the email.

Eurogamer had an article about it that hackers had stollen some account this month.

Also to clarify things never used any "cheap" MSP points and pc and other hardware is clean of any malware.

Small chance to get an admin response and help from support now eh ?

You're stuck until support reopens. When it does call and ask for an unauthorised access investigation to be opened.