White screen, then game quits

Dave Henn · Jan 14, 2017

Used to be, when an ad loaded, the screen would go black for a second, then the ad would start. Now, the screen goes white, and the game just quits. Not every ad, and since I never see it, I can't tell you which one is doing it.

Windows 10 Pro. Avast (on or off makes no difference), Malware Anti-exploit (on or off makes no difference), Windows firewall (on or off makes no difference).

:)

RadiantJoey2004 · Jan 14, 2017

Infinite Loading Screen Xbox One

I bought PUBG upon release and it has worked fine up until a few days ago, After I finished a match the screen went white. I quit the game and restarted, then after pressing A on the title screen the game just goes to the same white screen. This has been
going on for over 48 hours. Does anyone know how to fix it?

SneakingCow516 · Jan 14, 2017

white screen

Been playing quite a while. But today, games will not load, goes to white screen without error codes.

Miss Ghidorah · Jan 18, 2017

Hi there!

We apologize for any inconveniences. Let's have you try out the troubleshooting steps on the Microsoft Casual Games FAQ if you haven't already. We recommend looking at the "I’m
having a problem playing my game. How do I fix it?" link to help you best with this issue.

Let us know how it goes and if you're still seeing any problems! We're here to help.

Miss Ghidorah

Hi there!

We apologize for any inconveniences. Let's have you try out the troubleshooting steps on the Microsoft Casual Games FAQ if you haven't already. We recommend looking at the "I’m
having a problem playing my game. How do I fix it?" link to help you best with this issue.

Let us know how it goes and if you're still seeing any problems! We're here to help.

Temhotabot

[quote user="chadesh"]

hmmm how can you tell if someone quits a game?

[/quote]

Bottom left of the screen says in white: "So and So left the game" or "So and So had a disconnection error"-either one is deliberate.

Enzo One 365

Has something happened to battlefield, as I was trying to play it tonight and I got dashboarded twice and when I get into a game it had reset all my weapons. So quit out and tried to get back in and just kept getting the black screen with the white icon
flashing in the top right of the screen.

YellowBrew

What game are you playing? And what platform? Windows or Xbox one, it Xbox 360, etc.?

LitheLobster75

I have been having the same problem for a couple of days. On Friday and Saturday, I was able to get past the issues by playing different games. Neither rebooting nor updates my Windows has solved the problem for me today. I thought maybe if I just waited
long enough something might load, but after 3 hours of letting my computer sit, I had the same white screen with no apparent change. I am unable to play any of the Microsoft Solitaire games today.

Not sure what it is going to take to solve this problem.

White screen, then game quits