While playing NBA2K20 I cant hear people in game chat unless my headphones are plugged in...

Hey there el FIama BIanca,

Thanks for reaching out to the Forums for advice on how to hopefully get your headset to work properly. I can totally see how this could hinder your whole gameplay experience. I suggest running through the steps outlined in our support page entitled
Xbox One Chat Headset troubleshooting.

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

Uhh yeah that's only for party chats not GAME CHAT and I literally said I did all that in my original post.

Hello Blanca,

Thanks for coming to the forums. This is due to the way your settings are currently. You will want to go to settings>General>volume and audio output>the second option where it says party chat output, select headset and speakers.

Hope this helps.

Brad

There is in-game voice chat, but it can be hard to hear depending on your settings and how low your tv volume is. I can only hear others well if I have my mic plugged in, but I generally prefer to play without that on my head (unless I'm playing with people
I know).

Hi there,

When the audio headphones are plugged into the AV receiver, there is game sound, but I cant hear anyone in my party chat. I only see their gamertag show up in the chat overlay. They hear me thru the stream mic just fine. In Halo 5, setting audio to Speaker,
or to Headphones doesnt change anything.

If I plug the headphones into the Turtle Beach stream mic, its onboard amplifier does a decent job driving the audio headphones, since the stream mic is powered via USB, but the amplifier is low quality by comparison to my AV receiver. I only got the stream
mic so I could use my AV receiver to listen to my audio headphones in online gaming. I never expected or planned on using it to power the headphones.

Can I even can plug the Sennheiser game headphones into the AV receiver and the Mic into the controller now? If this stream mic is already connected to the XBOX via USB, and chat is only available when the headphones are connected into the stream mic and
both run to the XBOX wired via USB, is it correct to assume that PC gaming headphones with a built in mic also cannot be split (the mic connected to the controller and chat sound coming through the AV receiver)? Im starting to think both the headphones and
the mic must be connected to the controller together, communicating to the XBOX wirelessly, or ill just get game sound through the headphones and no chat like I am niw with this set up?