which credit card works for payment

Hi , what has worked for a lot of people is to select the payment option to use as Microsoft points rather than your credit card. There appears to be a glitch if you try to charge nothing to your credit card which makes sense I guess.

Go to Microsoft Payment Options and remove the payment options(Credit card, Paypal etc) which is not required.

but to cancel the auto renew I need to pay the overdue payment which I cant because credit cards don't work in tunisia

should I use another way to pay

Hi,

Please add a valid payment method ( credit card / Paypal only ) into your account (

https://account.microsoft.com/billing/payments ).

Its not working with virtual money on your account or even with a gift card...

If you dont have a paypal account or a credit card, buy a Xbox live card in a shop.

Regards

Hello Kristin F, My name is David. I am an independent advisor, happy to help you today.

I'm sorry you're going through this situation.
It seems a little strange to me that they charged your credit card without having a Microsoft account
First of all, review your credit card statements and determine which payments are recurring and associated with Microsoft.

Review your credit card statements and determine which payments are recurring and associated with Microsoft. This will help you identify specifically which services or subscriptions you need to cancel.

Clearly tell your credit card provider that you want to cancel recurring payments made to Microsoft and request that they block future charges.

Best regards.