where’s the shipping label?

Discus and support where’s the shipping label? in XBoX on Consoles to solve the problem; “View and print your shipping label” is what it says in the email. I filed for a repair of my Xbox controller, it has stick drift. My service order has... Discussion in 'XBoX on Consoles' started by James Moujaes, Feb 28, 2025 at 5:24 PM.

  1. James Moujaes
    James Moujaes Guest

    where’s the shipping label?


    “View and print your shipping label” is what it says in the email. I filed for a repair of my Xbox controller, it has stick drift. My service order has been created it says, and there’s a link that says “view and print your shipping label”, which I press. But it dosent show up with the shipping label, it just comes up with the devices screen. Now I’m fairly certain it’s not on the devices screen due to the fact on that screen it says that the label was sent to my email, which in fact it was not. Can someone please help my warranty will expire soon

    :)
     
    James Moujaes, Feb 28, 2025 at 5:24 PM
    #1
  2. Faline C Win User

    where’s the shipping label?

    Hello James,

    I understand how this type of problem can be annoying! I'm an independent advisor here on the forums, here to help you find a solution.

    It sounds like it's not opening the PDF as expected, which is usually how you can print and save your label.

    Can you try this on another device or browser?

    Also, see how to view your repair shipping labels from Kathy A. here:

    https://answers.microsoft.com/en-us/xbox/forum/...

    Let me know if you need anything! :)

    Note: Just a friendly reminder that this is a public forum, I will try to get back to you as soon as possible.
  3. Faline C Win User

    where’s the shipping label?

    You're very welcome! I appreciate your patience, and I hope the option appears after some time. If it still doesn’t show up, I’m sure there’s another way to sort it out. Wishing you the best, and don’t hesitate to reach out if you need any further help! :)
  4. James Moujaes Win User

    where’s the shipping label?

    I’ve tried this on my phone and laptop, on both outlook and gmail and it dosent seem to be appearing. I followed Kathy’s instructions but I didn’t see the option to receive the label, the only button there is to cancel the order. I will try and give it 24 hours and if it dosent work I’ll keep searching. Thank you very much Faline, I appreciate you very much.
  5. Kathy A. Win User

    where is my refund shipping label?

    Hello Connor Thompson1,

    Thank you for posting in Microsoft Community.



    Based on your description, you are looking for your shipping label to be emailed. We would like to suggest you check your mailbox for junk or spam folder where the email for the label possibly be stored if it did not show in the inbox. Otherwise, we suggest you check other mailbox related to your Microsoft account. Should you have a specific email for your shipping and billing address, please check both inbox folder and junk/spam folder.

    Should the email be not on those mailboxes, we recommend you reach out to our live support team for them to assist you with this shipping label. Please follow the steps below:



    1. Please use this link: Contact us | Xbox Support
    2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.


      [​IMG]

    3. If not, please select the country/region it is showing and select the correct one among the lists.
    4. Make sure to use to check the available contact times of the support.
    5. Select the "Contact Us" button
    6. Select the drop-down menu options that will match your concern.
    7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
    8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
    9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
    10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.

    Sincerely,



    Microsoft Community Moderator
  6. XBF Ezra G Win User

    Shipping Labels

    Hi Diamond!

    Thanks for your post, if there have been issues receiving a shipping label, please go ahead and check out our

    Devices     page and there should be an option to view the label after signing in. If not please do
    Contact Support again because there could be an issue with the email the label was sent to (i.e. mis-typed or incorrect email documented by agent).

    I hope this information helps! Thanks again.
Thema:

where’s the shipping label?

Loading...

  1. where’s the shipping label? - Similar Threads - where’s shipping label

  2. Where do I type in the 8 code

    in XBoX Accessibility
    Where do I type in the 8 code: Hooking up my daughters Xbox where do I type the 8 code a9a6fb70-5ef2-4a2c-8974-9d5cf96b9e64

  3. Where to find to put the code in to play crossplay

    in XBoX Accessibility
    Where to find to put the code in to play crossplay: Everytime I look it up on my phone if keeps bringing me to ask for help an not actually bring me where I need to be e434992d-4c26-404d-8546-156c53e87f5a

  4. i would like to apply to be a xbox series x game tester from home where would i go to apply...

    in XBoX on Windows
    i would like to apply to be a xbox series x game tester from home where would i go to apply...: where would i got to apply to be a game tester for xbox series x 823f5e3d-8c07-450c-a6d8-8f273440e53b

  5. Where do i enter the code

    in XBoX Accessibility
    Where do i enter the code: I dont know where to enter the code to create a new account.Microsoft please fix this. 75cb3f3b-f999-4566-84c5-fa6f2afafa3a

  6. Where is my redeem code located on a game bought from Walmart

    in XBoX Games and Apps
    Where is my redeem code located on a game bought from Walmart: Where is my redeem code located on a game bought from Walmart c3beb21d-1586-4ecb-887c-b7c7a7ca6d19

  7. Where do I ship my xbox controller for replacement

    in XBoX on Consoles
    Where do I ship my xbox controller for replacement: Where do I ship my xbox controller for replacement, Anyone know? 2ba386f7-8b93-4ef8-b37d-e54f4dc25196

  8. where is my refund shipping label?

    in XBoX on Consoles
    where is my refund shipping label?: I placed an order to repair my Xbox elite series controller which has stick drift, the first email I got was discussing how to send the dysfunctional product telling me I'd get a secondary email...

  9. Where do I ship my Controller for a repair order?

    in XBoX on Consoles
    Where do I ship my Controller for a repair order?: I put in a repair order and I haven't been sent the address that I need to send the controller to. Can I bring it into Microsoft store or should I wait for the email? What should I do here?...

  10. From where do they ship controller replacements?

    in XBoX on Consoles
    From where do they ship controller replacements?: Wanted to get controller replaced. got a tracking code in email and send my controller in 2 days it arrived from holland in germany. Now my replacement was shipped 25 januarywithout track and...