Where's the Customer Service?

Discus and support Where's the Customer Service? in XBoX Accessibility to solve the problem; I've recently been having issues with connecting my headphones to Dolby Atmos, since the latest Xbox One update. When going through the support site... Discussion in 'XBoX Accessibility' started by MikkelBarber, Aug 18, 2019.

  1. MikkelBarber
    MikkelBarber Guest

    Where's the Customer Service?


    I've recently been having issues with connecting my headphones to Dolby Atmos, since the latest Xbox One update. When going through the support site and having to wait for 17 minutes to get an answer to a solution, the rep hangs up on me???

    :)
     
    MikkelBarber, Aug 18, 2019
    #1
  2. Jeremy2085 Win User

    Where's the Customer Service?

    Have you tried contacting xbox support?
  3. Bokor Zombie Win User

    Where's the Customer Service?

    Hi
    MikkelBarber    ,

    Thank you for contacting the Xbox forum about your Dolby Atmos issues. As this isn't a direct Microsoft issue i have been advised to pass this message onto you.

    We're sorry that you've experienced an issue with your headphones and Dolby Atmos. You can submit a request for Dolby Atmos support via our contact us page here:

    https://www.dolby.com/us/en/contact-us/dolby-access/contact-us.aspx …    ,

    This message is direct from Dolby Laboratories.

    Thank you
  4. MikkelBarber Win User

    Where's the Customer Service?

    I don't think it was you. This was someone from the 1-800 number, that hung up on me.

    Thanks for getting back.
  5. sandy the hippy Win User

    Where's the Customer Service?

    If you give a bit more detail , perhaps someone here can assist you sorting the issue
  6. Njal the Blue Win User

    Where's the Customer Service?

Thema:

Where's the Customer Service?

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