Wheres my rewards

Discus and support Wheres my rewards in XBoX Rewards & Social to solve the problem; I was promised an extra vip star for my purchases and now I'm told I can't get one after spending a lot of money a850ed46-4c4c-4272-a25e-6d7c7dfa1ca5 Discussion in 'XBoX Rewards & Social' started by I Haribo l, Feb 14, 2017.

  1. I Haribo l
    I Haribo l Guest

    Wheres my rewards


    I was promised an extra vip star for my purchases and now I'm told I can't get one after spending a lot of money

    :)
     
    I Haribo l, Feb 14, 2017
    #1
  2. wheres my rewards?

    where's my rewards for putting in x2 1month gold & x2 games with gold 10hr+ in 2 diff months???
     
    Uber Silk Road, Feb 14, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    wheres my rewards?

    Hello HeyAhBumBaWay,

    The requirement for the first level of Warrior Rewards, from our FAQ:

    • Level 1: SHARPEN YOUR BLADE (UNLOCKS LEVEL 3) — Earn 5,000 Rewards Credits for spending at least $60 before tax on eligible Games on Demand titles like For Honor, Lords of the Fallen, and Dragon Age Inquisition in the
      Xbox Store, and battle-worthy movies* and TV shows* like The Hobbit: Battle of the Five Armies, Last of the Mohicans, and Vikings from Microsoft Movies & TV.

    Since you have only spent 59.99 for this offer, it did not complete automatically. We will adjust this missing change for you, but in the future, be sure to read the FAQ for the requirement of the offer. Similarly, from the FAQ for Ghost Recon:

    Which items are eligible for this offer?

    To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
    the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

    Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

    Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

    Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits

    Since your purchase of Ghost Recon was digital, it did not qualify for that offer.
     
    XBLRewards8, Feb 14, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Wheres my rewards

    Hello I Haribo l,

    From the FAQ for this offer, which is directly linked on the tracker on your MyRewards page:

    Which content is eligible for this offer?You must spend at least £75 including VAT on qualifying MyVIP content from the Xbox Store and Microsoft Movies & TV during the offer period. Most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including
    full Games on Demand titles (game pre-orders do NOT qualify), arcade games, indie games, game add-ons, game season passes, themes and avatar items. From Microsoft Movies & TV, qualifying content includes films, TV programmes, and TV seasons.
    However, in-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards do not qualify.

    Since your purchase was a pre-order, it did not qualify. Pre-orders, game consumables, and subscriptions do not qualify for MyVIP.
     
    XBLRewards8, Feb 15, 2017
    #4
  5. XBLRewards8 Win User

    Where's my reward?

    Hello some fr0otcake,

    From the FAQ:

    When and how will I receive my Reward?



    Once you’ve completed your required purchase(s) for the game, come back to the FREEdom Rewards page and sign in to your Xbox Live Rewards account. You should see a button that appears by the completed
    offer that will prompt you to redeem your Reward and that will take you to a page where all of your prize tokens will be listed. Please note that it can take up to 96 hours after the offer has been successfully completed for it to appear on the site.


    Since it has not been 96 hours from your purchase, it is too soon for that purchase to be Rewarded. If you do not see any progress after 96 hours, let us know!
  6. XBLRewards8 Win User

    Where are my rewards?

    Hello DeathRizen,

    From our terms and conditions (https://rewards.xbox.com/terms-and-conditions/):

    E. Rewards Credits Restrictions

    1. Program Limit: The maximum number of Rewards Credits a participant can earn in a Program Year (July 1 to June 30) is 500,000.

    Since you were above this amount, you were not earning any Credits after you Credit event in March. Since the program year recently ended, you began earning Credits again.
  7. XBLRewards8 Win User

    Where are my rewards???

    Hello OutcastHail42,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    Regarding your Console Purchase, from the FAQ for that offer:





    When will I receive my Rewards Credits?

    Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.





    Since your purchase was made recently, it is too early for those Credits to appear as pending.
  8. XBLRewards8 Win User

    Where are my rewards?

    Hello Rabid Grampie,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
    program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you were a zero star member, you did not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    Since you were promoted to your first star by your purchase in November, you can expect payback to begin occurring for your account. Payback is calculated as a monthly whole and placed as pending in your account midway through the following month, so it
    is too early to see your November purchases as payback.
  9. Smwutches Win User

    Where are my rewards

    Are there any specific offers you're looking for credits from?

    In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. Any credits you have already earned would be listed on the MyRewards section
    of the site.
Thema:

Wheres my rewards

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