Wheres my order?

Discus and support Wheres my order? in XBoX Sales and Promo to solve the problem; I ordered a personalized xbox controller and switched just enough cash on my cashapp to pay for it. Well the Microsoft store charged me 3 times,... Discussion in 'XBoX Sales and Promo' started by AliciaSegovia, Jul 29, 2020.

  1. AliciaSegovia
    AliciaSegovia Guest

    Wheres my order?


    I ordered a personalized xbox controller and switched just enough cash on my cashapp to pay for it. Well the Microsoft store charged me 3 times, thankfully 2 were declined since I only put what it cost because I wouldn't have been able to return it since
    I engraved it. Anyway it said that my order didnt process and it's not on my order history, nor did I receive an email. Anyone else have this problem?

    :)
     
    AliciaSegovia, Jul 29, 2020
    #1
  2. RainingRoses Win User

    Wheres my order?

    Hi AliciaSegovia

    I’d advise you to Contact support, you’ll be able to speak to someone regarding your order and they will be able to issue a refund if needed.

    Take care 😊
  3. Smwutches Win User

    Where is my order?

    They should have sent you a tracking number when it shipped. Check the tracking.
  4. Geth Win User

    Wheres my order?

    Here is a list of all customer service numbers worldwide.

    It may be slow or delayed right now due to the Covid-19 issues.
  5. Janet_C Win User

    Where are my orders?

    Hello!

    Hope you are well. I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

    I am sorry to hear that you are having problems with your order.

    Problems related to Xbox Gear Shop can be found at the following link

    https://help.xboxgearshop.com/hc/en-us

    In that same support forum you can scroll to the bottom of the page and you will see the section "Have a question we didn't answer?", there you can submit a support ticket for a personalized attention to your case.

    Best regards.
  6. Chacepoint Win User

    Where is my pre-order bonus?

    I dont have the bonus either and I have uninstalled and reinstalled
Thema:

Wheres my order?

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