Wheres my Gold Tile Gone

Shaulsy · Mar 3, 2017

I started my Xbox One the other day and noticed that the gold tile where i view my games for gold or discounted games has disappeared from my home screen.

Any ideas on how to get it back?

:)

kingvas78 · Mar 3, 2017

Games with Gold tile

I am part of the preview program. I noticed last night that the Games with Gold tile that usually sits on the bottom RH corner of my home page is gone.... I restarted my console and still nothing. The tile in it's place is to download SSOD ( or whatever
game). I updated my console this morning and still no GwG tile.....

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Any ideas where the tile has gone?

DoubleKnotBot · Mar 3, 2017

Where is my Gold tile?

It's odd. I now have the Gold tile and can see the 2 XBox One free games (Van Helsing & Theif), but not the XBox 360 free games. It is December 31st / 10:40AM here, so hopefully the 360 games will update and show up when the new games change on January
1st.

J3RS3Y DEVIL · Mar 3, 2017

If you are referring to the tiles on the right hand side of the screen, they are known as "Live" tiles. You do not have control over them Microsoft does. As long as you are connected to Xbox live the tiles should be there. If they're not there make sure
you are connected to Xbox Live.

J3RS3Y DEVIL

If you are referring to the tiles on the right hand side of the screen, they are known as "Live" tiles. You do not have control over them Microsoft does. As long as you are connected to Xbox live the tiles should be there. If they're not there make sure
you are connected to Xbox Live.

DoubleKnotBot

It's odd. I now have the Gold tile and can see the 2 XBox One free games (Van Helsing & Theif), but not the XBox 360 free games. It is December 31st / 10:40AM here, so hopefully the 360 games will update and show up when the new games change on January
1st.

Chocoholic24

06/29/2016

I've had an Xbox 360 and a gold account for a few months now. I remember, way back when, having the "update to gold" tile on the home dashboard, obviously when I didn't have gold. However, now with my gold account, the gold tile has gone missing for a long
time now. I expected it to sort itself out and eventually show up so I waited a couple of months, however, it has not. My husband also has a 360 (Gold membership) so that we game online together in the same room. Our home dashboards are different and his
gold tile shows up fine. The place the gold tile is on his box is where Zootopia is showing up on mine. I have also checked in the "browse games" section of the "games" header - still no gold tile.

I have scoured forms & have done as suggested such as removing the updates and then re-installing them again. I have also removed my flash stick that contains my profile (signed out but dashboard stayed the same) put it in my husband's box and signed in,
but the dashboard there doesn't have it either. I then put my profile/stick back in my box and signed in, no change. I moved my profile to the hard drive on my xbox, no difference, and then moved it back to the stick. Nothing has changed or helped. While I
know I can still access the gold games on xbox.com, it's still a problem that should be addressed for a paying customer. It is also highly inconvenient and especially bothersome (especially when my husband has it so easily.

)

{Parity}

You are still showing silver in the forums. Try logging out of Live and logging back in. If that doesn't work try removing your profile and re-downloading it. Let us know how it goes. Good Luck!

DoubleKnotBot

My gold tile just showed up overnight without me doing anything! So problem solved I guess. It's just odd that it took so long.

I installed Live Gold around noon and by 10PM* the tile still wasn't there. I had restarted the XBox a few times and that didn't help, but sometime overnight the Gold tile showed up. It's there this morning and seems to be working fine!

* I think my time zone is off on my forum entries!

Wheres my Gold Tile Gone