Where's minecraft in my microsoft account ?

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft game.

From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to login to Minecraft Launcher.

If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

Just in case, you may also try to contact the reseller where you have purchased your Minecraft account and ask them for the Microsoft account to which the Minecraft game license was migrated.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi Will! My name is Darhlene and I’m here to assist you.

I apologize for the inconvenience you’re experiencing with your Minecraft account.

The reason you are logged in to a different account during the post-migration process is because that account is actually associated with your Minecraft account.

You need to access that specific Microsoft account where your Minecraft is associated. Once you have access to the Microsoft account, proceed with the post-migration process.

To find the Microsoft account where your Minecraft is linked, please check all of your Microsoft accounts by signing in to https://account.microsoft.com/ and then the 'Payment & billing' tab, select Order history, and look for Minecraft transactions.

If you have found any Minecraft transactions, use the same Microsoft account to complete the post-migration process.

Kind Regards,
Darhlene

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account.

Note: Since you mentioned that the Microsoft account you migrated to was already associated with an Xbox Live account, Microsoft accounts and Xbox accounts are actually one and the same.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

In order to fix this, you will need to do a try and error to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased for you to regain access to your Minecraft account.

Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft game.

From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to log in to Minecraft Launcher.

If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > order history > select the date of range when you purchased your Minecraft Java Edition.

From there, check if you have the Minecraft transaction. If you have found the transactions, use the same Microsoft account to log in to Microsoft Store and Minecraft Launcher.

If you're unable to find the Minecraft game transaction, this means that the game was purchased on a different account. Please check your other Microsoft email accounts' order history.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi Jack! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft game.

From there, check if you have the Minecraft transactions. If you have found the transactions, use the same Microsoft account to log in to Microsoft Store and Minecraft Launcher.

If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl