where my gears of war collection?

I pre-ordered Gears of War 4 digitally though the Xbox Live store on 10/9/16. I have not yet received the codes for the Xbox 360 Gears of War Collection. I contacted customer support on 10/13/16 and was told to "wait 24 hours", I contacted customer support
again on 10/15/16 and was told to "Wait 7-10 days." On 10/18/16 I contact customer support AGAIN and they tell me to post here...this is ridiculous. I am contacting again now because I either want a refund or I want the Gears of War collection that I could
have gotten on day one if I had of just bought a physical copy of the game from any local retailer.

:)

 

What is your finest multiplayer moment?

My finest multiplayer moment is probably all the boards I beat on Gears Of War with my brother. I will never forget playing Gears Of War and the excitement that came with it. Gears Of War is easily one of the best games I have ever played on my system.

 

Where are my gears of war codes???????

Hi bought GOW4 Ultimate editions over a month ago and still have not received any codes!! This is a total joke. It should be immediate!!!!!

 

What was the date you first played gears 4?

I just got informed by Xbox Support that the codes generally get handed out 7-10 days from first play date on gears 4

 

im the same, got told different timescales and now the latest i was told is i need to wait 30 days before i contact them again about the codes, shocking

 

Hey all!

If you just recently purchased Gears of War 4, you'll need to wait up to 30 days to receive your codes. If you don't receive your codes by the end of 30 days please create a new thread and let us know. Thanks!

 

ridiculous....wait 30 days for being loyal and preordering or buy it off the shelf and get it day one.

 

Wow, 30 days? Still waiting for mine as well, though I'm not sure if codes from nvidia count. Heck I never received the 360 games back from the Gears 1 remaster. Bought and played the game last November and got nothing. I even asked support and was told
that I did not meet the qualifications (like playing before 2015 ended, despite my profile showing otherwise)

 

I completely agree! If you pre-order it it should be sent to you the day it comes out or it should have been included in the package. Last time I pre-order anything.