Where must I go to get my issues escalated at this point????

Discus and support Where must I go to get my issues escalated at this point???? in XBoX Games and Apps to solve the problem; I've had so many issues that no one is addressing at all; therefore what is the escalation method to get these issues addressed? How many times must I... Discussion in 'XBoX Games and Apps' started by TMMDC, Jan 14, 2017.

  1. TMMDC
    TMMDC Guest

    Where must I go to get my issues escalated at this point????


    I've had so many issues that no one is addressing at all; therefore what is the escalation method to get these issues addressed? How many times must I complain before something is actually done?

    PLEASE HELP!



    :)
     
    TMMDC, Jan 14, 2017
    #1
  2. TMMDC
    TMMDC Guest
    Where must I go to get my issues escalated at this point????

    I've had so many issues that no one is addressing at all; therefore what is the escalation method to get these issues addressed? How many times must I complain before something is actually done?

    PLEASE HELP!
     
    TMMDC, Jan 14, 2017
    #2
  3. Miss Ghidorah
    Miss Ghidorah Guest
    Where must I go to get my issues escalated at this point????

    Hi there!

    We apologize for any inconveniences. Let's have you try out the troubleshooting steps on the Microsoft Casual Games FAQ if you haven't already. We recommend looking at the "I’m
    having a problem playing my game. How do I fix it?" link to help you best with this issue. You can also take a look at the Microsoft
    Bingo Facebook     page, as there is additional troubleshooting steps on their page.



    Let us know how it goes and if you're still seeing any problems! We're here to help. Where must I go to get my issues escalated at this point???? :)
     
    Miss Ghidorah, Jan 14, 2017
    #3
  4. Miss Ghidorah Win User

    Where must I go to get my issues escalated at this point????

    Hi there!

    We apologize for any inconveniences. Let's have you try out the troubleshooting steps on the Microsoft Casual Games FAQ if you haven't already. We recommend looking at the "I’m
    having a problem playing my game. How do I fix it?" link to help you best with this issue. You can also take a look at the Microsoft
    Bingo Facebook     page, as there is additional troubleshooting steps on their page.



    Let us know how it goes and if you're still seeing any problems! We're here to help. :)
  5. JordanRidd Win User

    Parent e-mail address no longer exists

    Finally seem to be getting somewhere with this. My issue on the Microsoft support forums ended up getting escalated, and the Global Escalations rep informed me that I am unable to perform validation to access my account.

    Direct quote: "We request that you contact Xbox support and educate them that Microsoft account is unable to perform validation for your account."

    Where should I go from here?
  6. LYNDIN_ Win User

    Where must I go to get to redeem Xbox Music

    Not a problem, have a great day!
  7. LYNDIN_ Win User

    Where must I go to get to redeem Xbox Music

  8. paulmarston1 Win User

    Design labs refuse to give points for purchase

    UPDATE despite being a 24/7 service, despite AUTOMATED system of adding points, despite SPECIFICALLY ESCALATING THE ISSUE, after this issue being up for 3 days AFTER priority escalation - STILL no action!

    At what point does Microsoft start firing people for failing at their jobs? If it were just me, if it were a one off, if the support was only 8hrs/day and in a different timezone, maybe leeway can be given. However this is one of the largest companies on the globe. People would kill for a job with this company, yet microsoft seems to go out of it's way to insult/ignore customers!

    This issue has been happening a minimum of 3yrs at this point - HEADS MUST ROLL - NO MORE EXCUSES
Thema:

Where must I go to get my issues escalated at this point????

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