Where is the support team? MS Bingo support forum complaints x100s

Discus and support Where is the support team? MS Bingo support forum complaints x100s in XBoX Games and Apps to solve the problem; MS Bingo has hundreds of complaints about the server being down today, and no one from support has answered anyone yet. How do I (& the others) find... Discussion in 'XBoX Games and Apps' started by fasbear6 2, Oct 24, 2016.

  1. fasbear6 2
    fasbear6 2 Guest

    Where is the support team? MS Bingo support forum complaints x100s


    MS Bingo has hundreds of complaints about the server being down today, and no one from support has answered anyone yet. How do I (& the others) find someone to look into the situation?

    Thanks for your help in advance.

    Michelle A. Bernard

    :)
     
    fasbear6 2, Oct 24, 2016
    #1
  2. RentalPower95
    RentalPower95 Guest
    Absolutely - on why MS bingo is not connecting.

    There are many complaints on users not being able to connect to MS Bingo and play the game. Also many cannot make purchases. This is hard to believe that MS Bingo has reached this state, as they are missing a lot of revenue from the commercials. It should
    not take their excellent Support Staff very long to fix the problem. Should It ???
     
    RentalPower95, Oct 24, 2016
    #2
  3. cw72914
    cw72914 Guest
    Please acknowlege that our concerns are being addressed!

    Hey Microsoft? Has any support person ever been assigned to Bingo? Do any of you MS people ever even look at these posts? Do you ever look at the complaints against Bingo on Xbox? There are serious problems with dropped connections from all over the world.
    Do the servers for Bingo have a crank handle on the side to power them?

    Have the decency to at least respond to the complaints. Maybe if you bring Bill Gates back customer support may be like the old days.
     
    cw72914, Oct 24, 2016
    #3
  4. SparkStormrider Win User

    In need on online support for individual hacking/ threatening to hack multiple Accounts

    The ONLY place where you can file a complaint is via your console. The Policy Enforcement Team does NOT read the forums for complaints. There is an accounts suspensions forum where you can inquire about a ban, but not to file a complaint. Support was
    wrong in sending you to the forums to post about the "offender" in question. It's against the forum posting rules to name and shame gamertags.

    .

    So in short. Report via your console, block communications, and move on. MS will investigate the matter and if any rules are broken they will hand out punishments. Also please note it may take a little bit of time for them to get to your complaint as
    I am sure they get thousands of complaints daily.
  5. I Dashboard It Win User

    how to report someone threatening to hack account.

    Bashing people who are trying to help you gets you no where.

    -

    There's no place on the forums to file such a report. Support was wrong about posting the complaint on the forums. If you've filed a complaint on him, that's all you need to do and the Enforcement Team will investigate.
  6. SparkStormrider Win User

    had a posssible ip boost used against me

    You will need to file a complaint via your console. MS will investigate from there. Those that investigate these matters (Policy Enforcement Team) does not read the forums for complaints, only when they are put in from your console. Also if phone support
    has directed you to the forums that is incorrect information.
  7. Smwutches Win User

    Hacking

    Unfortunately phone support doesn't quite understand how the forums work. The enforcement team doesn't take complaints through the forum. They only post in the suspension forums which is where people can post to find out why they were suspended.

    You would need to file a complaint via the console on the other person in order for the enforcement team to investigation the issue and take action.
  8. I Dashboard It Win User

    Harassment

    Please file a complaint on him. Sadly, Support was wrong. The Enforcement Team only works in the Suspension Forum and through Complaints.
Thema:

Where is the support team? MS Bingo support forum complaints x100s

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