Where is the free better together update?

I own the cd version of minecraft xboxone edition and even the windows 10 version of the game. (i know the windows 10 version only works on windows 10).

We have spent a lot of hours in the xboxone and pc version already and bought dlc for the xboxone version. When i load the disc version i get the message that there is a new update and when i follow the link to the store i have to pay for it.

Please help me update to the free version as i have spent a lot of money on the pc version and xboxone version already.

:)

 

Minecraft: Better Together is not free.

I've lost my patience and contacted the support. I had to show them copy of invoice from minecraft, update my billing address and then they've send me redeem code for minecraft.

 

Minecraft: Better Together is not free.

Hello. I need a help.

I bought a disc: Minecraft: Xbox One edition in somewhere around 25-28th of January.

In game i saw a message, that new Minecraft edition (Better Together/Bedrock Edition) is free for owners of Minecraft: Xbox One Edition. In my situation - i needed to play for 5 hours in Minecraft: Xbox One edition. I played that time in 25-29 of January.
But new Minecraft edition was still not free for me. It says that offer ended in 30th of January. So - i didn't take new version of Minecraft for free because of this bug. So why is that happened? Help me please. I want that version so much!

 

It seems that this is still an ongoing issue..

Let the official team look in to this.

 

Thank for your reply. Where can i find the official team?

 

Hey there erzurum25,

Are you trying to launch the game using a profile which has purchased DLC for Minecraft on Xbox One? In order for that to show up as free (with paid DLC) you'll need to launch the game with a profile that purchased the DLC.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

I too would like to know, after a while of playing I kind of gave up with the game after being felt like I was lied to.

 

yes i always use that account in my Xbox one and pc

 

yes same here. I really hope it will be solved as my son wants to play online with his Friends

 

Thanks, are you posting from the account with the purchased DLC? Can you please log onto
commerce.microsoft.com and share a screenshot of the purchased DLC? Make sure to leave out any personal information.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

yes i am posting with the correct account and i have added a picture of the DLC

 

yes i am posting with the correct account

I have added a picture to the post but it added the picture

 

Thanks for the picture, you should be set, according to the Better Together Update FAQ.

Q: What’s the Better Together Update redemption process for disc owners?

A: You’ll need to log into Xbox Live (no need for gold) and insert the disc. You can either wait for the prompt once the game starts or go to the Xbox Store, where you’ll will find the new version of the game. If you’ve either played five hours in the last
12 months, or have bought DLC at any time, the new game should show up as free to download. If not, you can fulfill either of the conditions above before January 30th 2018 and then come back to the store to download. Please be prepared for a short wait, though
- as it may take us a few days to process all the redemption requests.

What's likely happening is that it's just taking a bit longer for the system to recognize the purchase of the DLC. Since it does mention it can take some time for the free upgrade to appear, all we can do is wait it out and keep checking back. It does look
like you're eligible though, so there shouldn't be any worries there.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

Did you get a resolution to this?

 

no still no free update

I don't know why it's taking so long