Where is my transaction id

Discus and support Where is my transaction id in XBoX Games and Apps to solve the problem; I recently lost my Minecraft account and I want to get it back. So I found the email that says "Thank you for shopping us" but I can't find my... Discussion in 'XBoX Games and Apps' started by Jayden Hong, Sep 30, 2023.

  1. Jayden Hong
    Jayden Hong Guest

    Where is my transaction id


    I recently lost my Minecraft account and I want to get it back. So I found the email that says "Thank you for shopping us" but I can't find my transaction Id. I used a debit card to buy the account tho.

    :)
     
    Jayden Hong, Sep 30, 2023
    #1
  2. Kathy A. Win User

    Where is my transaction id

    Hello Jayden Hong,

    Thank you for posting in Microsoft Community.



    Based on support article from Mojang, there are a few ways to find your transaction ID:

    • After your purchase, check your confirmation email for the transaction ID and order number.
    • Look in your Inbox for an email sent by Mojang Studios (noreply@mojang.com) to locate your transaction ID.
    • Check your spam or junk folder if you don't see it in your Inbox.
    • If you used a gift code or PIN from a Minecraft prepaid card, that code is used to verify account ownership.
    Note for Minecraft: Java Edition players: Only Minecraft: Java Edition purchases made before 7/25/2022 will generate a Minecraft Transaction ID which is helpful for the Minecraft account recovery process. Minecraft: Java Edition purchases made after 7/25/2022 use a Microsoft account and will not create a Transaction ID.

    If you made a purchase after 7/25/2022, your order went through Microsoft, and will instead have an Order ID. Please reach out to Microsoft for refund assistance or an account recovery.



    If you lost your Transaction ID - Mojang cannot provide Transaction IDs for any reason. If you cannot find the email, you may be able to locate it using your payment method information.

    Note: Because a transaction ID is considered proof of account ownership, we do not recommend purchasing a used account from another player. Mojang Studios cannot provide support if you made your purchase through a non-authorized website, reseller, or another player.

    If you cannot locate an email or transaction ID, or if your purchase was not made by any of the following payment methods, contact Minecraft Support.

    Source: What is a Transaction ID? | Minecraft Help

    We hope that helps!



    Sincerely,



    Microsoft Community Moderator
  3. carlisle timmons Win User

    i bought minecraft dulexe witch came with both edditions and minecoins from the website a few months back and now with the newe update or purchasing they are both gone

    where do i find the transaction id
  4. SammyVS Win User

    transaction ID

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    I'm afraid you will have to contact Mojang. You should receive an email confirming your purchase.

    On this link, you can contact them.

    https://help.minecraft.net/hc/en-us/requests/new
  5. Abrar khalil Win User

    Multiplayer disabled on minecraft

    where do i find my transaction id/order id? i didnt receive it in my email as i bought it today. minecraft FAQ wrote that if i bought it after 2022 i needed to contact microsoft
  6. Reckless Orangutan Win User

    I bought minecraft java edition and bedrock edition on the microsoft store where is my transaction id

    If I have no transaction Id how can they verify my identity
Thema:

Where is my transaction id

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