Where is my stuff

Discus and support Where is my stuff in XBoX Rewards & Social to solve the problem; my credits havent been deposited and nor does it give me the option to request them deposited they now amount 13k but was just over 12k when it hit... Discussion in 'XBoX Rewards & Social' started by c4sshern, Jun 6, 2018.

  1. c4sshern
    c4sshern Guest

    Where is my stuff


    my credits havent been deposited and nor does it give me the option to request them deposited they now amount 13k but was just over 12k when it hit 30th .

    I also claimed many rewards using my gems

    despite saying redeemed i dont have any

    it promted me to give my current email upon using the gems which

    i did so can i get some help i asked someone through live chat but

    they aint got a scooby and the twitter help is a joke

    [table][tr][td]05/24/2018[/td][td]5 Fallout Shelter Lunchboxes[/td][td]-100 MyVIP Gems[/td][td]REDEEMED[/td][/tr][tr][td]05/24/2018[/td][td]75 Platinum for Warframe[/td][td]-250 MyVIP Gems[/td][td]REDEEMED[/td][/tr][tr][td]05/24/2018[/td][td]75 Platinum for Warframe[/td][td]-250 MyVIP Gems[/td][td]REDEEMED[/td][/tr][tr][td]05/24/2018[/td][td]75 Platinum for Warframe[/td][td]-250 MyVIP Gems[/td][td]REDEEMED[/td][/tr][tr][td]05/24/2018[/td][td]5,000 Rewards Credits[/td][td]-250 MyVIP Gems[/td][td]REDEEMED[/td][/tr][tr][td]05/24/2018[/td][td]5,000 Rewards Credits[/td][td]-250 MyVIP Gems[/td][td]REDEEMED[/td][/tr][tr][td]05/24/2018[/td][td]75 Platinum for Warframe[/td][td]-250 MyVIP Gems[/td][td]REDEEMED[/td][/tr][/table]

    :)
     
    c4sshern, Jun 6, 2018
    #1
  2. Azrael008uk
    Azrael008uk Guest
    What Stuff Is Where?

    Nice one.



    Definately be useful for going back to 100% levels.
     
    Azrael008uk, Jun 6, 2018
    #2
  3. Azrael008uk
    Azrael008uk Guest
    What Stuff Is Where?

    It would be nice to have some sort of guide that told me what stuff is where.



    On the SHIELD Helicarrier there seem to be a bunch of features that let you access characters and even make character hybrids (say half Lok, half Hulk for example).



    It would be nice if there was some sort of guide that told you what is where.
     
    Azrael008uk, Jun 6, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Where is my stuff

    Support will post back about the codes, but the request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach
    5,000, they are automatically scheduled to be deposited by the following 15th or 30th of the month after you have at least 5,000 pending so there is no longer a need to request one. If you get to 5,000 between the 1st and 15th, they are deposited at the end
    of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the following 15th of the month.
     
    Smwutches, Jun 6, 2018
    #4
  5. c4sshern
    c4sshern Guest
    brilliant thank you for the concise info on the points thats fine just the rewards then thanks
     
    c4sshern, Jun 6, 2018
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.

    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

    You can review your pending Credits on the MyStatement on the MyRewards page. Regarding your Vault prizes, we have escalated the issue with our Vault team and are investigating.
     
    XBLRewards8, Jun 7, 2018
    #6
  7. c4sshern
    c4sshern Guest
    ok brilliant thank you for the reply
     
    c4sshern, Jun 7, 2018
    #7
  8. c4sshern
    c4sshern Guest

    Where is my stuff

    any more on this 6 days i havent heard anything ...
     
    c4sshern, Jun 14, 2018
    #8
  9. XBLRewards8
    XBLRewards8 Guest
    Hello c4sshern,

    Our other team will reach out to you via private message with your codes, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop
    down menu that appears.
     
    XBLRewards8, Nov 3, 2018
    #9
  10. c4sshern Win User

    Where is my stuff

    Support will post back about the codes, but the request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach
    5,000, they are automatically scheduled to be deposited by the following 15th or 30th of the month after you have at least 5,000 pending so there is no longer a need to request one. If you get to 5,000 between the 1st and 15th, they are deposited at the end
    of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the following 15th of the month.
    brilliant thank you for the concise info on the points thats fine just the rewards then thanks
  11. XBLRewards8 Win User

    Where's my stuff?

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.

    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  12. c4sshern Win User

    Where is my stuff

    any more on this 6 days i havent heard anything ...
  13. Tomm_A Win User

    where is my stuff

    Hello Stephen Winterbottom,

    Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

    We understand that you are trying to ask how to access the downloadable content of the game you have purchase for Xbox Series X. Let us see how we can help.

    We have found the official article provided by the game developer on how to access the games Add-ons. You can check the links below:


    You may also reach directly the game support team for further assistance if your question is not answered from the given articles. The link on how to contact for the game support expert can also be found on the articles provided.

    We hope we have made your day even better by providing you the needed information for your concern.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  14. XBLRewards8 Win User

    Where is my stuff

    Hello c4sshern,

    Our other team will reach out to you via private message with your codes, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop
    down menu that appears.
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Where is my stuff

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