Where is my rewards deposit

Discus and support Where is my rewards deposit in XBoX Rewards & Social to solve the problem; im still waiting on my rewards deposit from august! I have pending rewards from the past two months whats the issue? 49ca5c04-b2b5-4062-9a64-75ba3496d139 Discussion in 'XBoX Rewards & Social' started by That1RedDude, Oct 18, 2017.

  1. That1RedDude
    That1RedDude Guest

    Where is my rewards deposit


    im still waiting on my rewards deposit from august! I have pending rewards from the past two months whats the issue?

    :)
     
    That1RedDude, Oct 18, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Where is my rewards deposit?

    Hello CosmicNeurotica,

    Unfortunately, once Credits are deposited and leave our program, we can no longer manipulate them in any way. We can confirm a deposit of 11,200 (11.20 USD) on May 24th on your MyStatement. If you do not see this deposit as a refund with a negative amount
    on your commerce page at (Sign in to your Microsoft account) into your Microsoft Account, you would need to contact billing support at (support.xbox.com/contact-us). Apologies for the inconvenience.
     
    XBLRewards8, Oct 18, 2017
    #2
  3. CosmicNeurotica
    CosmicNeurotica Guest
    Where is my rewards deposit?

    hey, I'm trying to find out how to use my $11.20 that was deposited into my account on may 24th. I contacted support, they only said the credit was there, but it doesn't show up anywhere as it usually does so that I can use it. Can someone help me out here?
    I'd like to make a purchase during the sale this week.

    Thanks.
     
    CosmicNeurotica, Oct 18, 2017
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Where is my rewards deposit

    Hi That1RedDude. An automatic deposit is scheduled when you have at least 5,000 Credits pending. If you've requested a deposit, it will be made on the 26th.
     
    XBLRewards3, Oct 19, 2017
    #4
  5. XBLRewards8 Win User

    Where is my rewards deposit?

    Hello CosmicNeurotica,

    Unfortunately, once Credits are deposited and leave our program, we can no longer manipulate them in any way. We can confirm a deposit of 11,200 (11.20 USD) on May 24th on your MyStatement. If you do not see this deposit as a refund with a negative amount
    on your commerce page at (https://commerce.microsoft.com/) into your Microsoft Account, you would need to contact billing support at (support.xbox.com/contact-us). Apologies for the inconvenience.
  6. CosmicNeurotica Win User

    Where is my rewards deposit?

    When you make a purchase on the Xbox store, you should see an option to use your Microsoft account balance. That is what you would need to use as your payment method to use the currency on your account.
    "should see". I know, there's usually an option, but I'm not getting that option, that's the issue, and support doesn't seem to know either. I was hoping they would just refund that amount on my last purchase. Or better yet, allow me to use it for my next.
  7. CosmicNeurotica Win User

    Where is my rewards deposit?

    It could also depend on what you're trying to buy. If you're trying to by a 360 game on the One or xbox.com, your Microsoft account balance won't be an option.
    360 games have worked before, but no, it's not an option anywhere. I think when I signed up for the free week game pass it nulled my Microsoft cash or something, cause it showed up then as an option but was greyed out. Ever since then it hasn't showed up.
    I just want my credit back so I can use it. *Sigh* u stoled muh money!
  8. Smwutches Win User

    Where is my rewards deposit?

    When you make a purchase on the Xbox store, you should see an option to use your Microsoft account balance. That is what you would need to use as your payment method to use the currency on your account.
  9. Smwutches Win User

    Where is my rewards deposit?

    It could also depend on what you're trying to buy. If you're trying to by a 360 game on the One or xbox.com, your Microsoft account balance won't be an option.
Thema:

Where is my rewards deposit

Loading...

  1. Where is my rewards deposit - Similar Threads - Where rewards deposit

  2. Why can't I redeem this reward and where did it go?

    in XBoX on Windows
    Why can't I redeem this reward and where did it go?: I went to redeem a reward that I saw the other day for 200 robux for the game Roblox for about 3000 points but when I went to redeem it today it says that it's now 600 and that I need 6000 points...

  3. WHERE DID THE REWARD MONEY WHENT

    in XBoX Games and Apps
    WHERE DID THE REWARD MONEY WHENT: I CLAIM TWO REWARD GIFT CARDS AND LOOKS LIKE I HAVE RECIVED THE MONEY BUT CAN'T FIND WHERE THE MONEY WENT OR THE POINST OR WEATHEVER. ¿CAN YOU EXPLAIN ME WHAT THIS IS? January 5, 2025 | Order...

  4. Where do I redeem Microsoft rewards points code

    in XBoX on Windows
    Where do I redeem Microsoft rewards points code: So I've been saving over 10k points to buy in game coins in seavof thieves and today I bought it and I got 25 letters code then I went to Microsoft redeem page and it said "Check the instructions...

  5. where is the other amounts in the Xbox rewards

    in XBoX on Windows
    where is the other amounts in the Xbox rewards: Since Microsoft has taken down the rewards app I can't find the one time Xbox $10 gift card anymore. Its either the $50 or $100 one times or the lower amounts but all in Auto redeem which I don't...

  6. Where are my rewards/quests?

    in XBoX on Windows
    Where are my rewards/quests?: On my Xbox profile I go on rewards, but there's nothing there. I thought they'd be a new rewards hub, with new quests this April. All mine says is "Try again later" "We can't check for quests...

  7. Where did the redeem reward button go?

    in XBoX on Windows
    Where did the redeem reward button go?: When I tried to redeem my 330 mine coins reward after hitting the point goal, the button to claim the reward seems to have disappeared. cb9a40d8-8fbb-41ad-a75a-0b738f6c8f0e

  8. Can’t redeem my reward points for £5 gift card. I get to the part where it says Thanks!...

    in XBoX on Windows
    Can’t redeem my reward points for £5 gift card. I get to the part where it says Thanks!...: Can’t redeem my reward points for £5 gift card. I get to the part where it says Thanks! Enjoy your reward! And nothing happens, no email comes through and points aren’t deducted??? Please help...

  9. Where's microsoft rewards support.

    in XBoX on Windows
    Where's microsoft rewards support.: I did 4 support forms called xbox support and they only tell me that my case is pending. Been a month and a half and still no reply or email verification stating my ticket has been submitted to a...

  10. Cannot find the deposit button and i dont know where my reward credits will go when i claim ...

    in XBoX Rewards & Social
    Cannot find the deposit button and i dont know where my reward credits will go when i claim ...: I Cannot find the deposit button and i dont know where my reward credits will go when i claim them, can someone please help 0040958f-be6d-457e-829d-b76cb28ab074