Where is my order mail number

If you ordered from Microsoft you should have received a confirmation email with contact information should there be questions about the order. You should also find information on your accounts order history page.

amazon/Hmv and other such companies only gave order details of the purchased item only and no royal mail tracking number. so my be its time every parcel has a tracking number when sent through royal mail to stop any poss errors . if you buy an item through
other companies amazon/HMV then royal mail should give an order tracking number for each parcel. this is what we pay postage for i believe. there should be better traceability i think

I do have the order e-mail. It doesn't have any order number on it. But it does have a confirmation number on the e-mail. Which I gave them. However I gave them the date I received the e-mail which was October 16th. This said they could not see any orders
for this date. Which is dumb. What couldn't they use the confirmation number to find the order. When I looked at the e-mail again. I notice the actual order date for the other is for October 17th. Interesting how the e-mail was received on the 16th but somehow
the order was actually made on the 17th. They really can't find the order because I was 1 day off. They must be pretty stupid if they can't see the same name of the game on the order or use the confirmation number to find it. I resubmitted the request a refund
with the correct date. However I have a feeling that even if they do find the order they are going to refuse the refund and I will be out $22 for a game that is suppose to be free right now.

Hi,

Try to e-mail this e-mail address: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and make sure you reply with the following:

Name:

E-mail (used to order the game):

Microsoft Store Order Number: MSXXXXXXXXXX (X's = numbers)

Promotion: Halo 4 Microsoft Store Pre-Order Pulse Armor (or something along those lines that describes the preorder promotion)

You should receive an e-mail reply like I did within 2-3 business days. See how that works out for you.

The billing number for refund it is my game that I've purchased. Where do I find the order number for the gift to select for refund?

1397612278 this is the billing number order for the gift

8337535769 this is the billing number order for my game purchased and I my refund reqeust I see only this number