where is my GOW collection code?

i bought the xbox one of GOW4 limit editon at october. i had been played the game since that. somehow, i still don't receive the code of GOW collection. can you give a correcet time when i can get my code?

thanks for your helping and waiting for your reply

:)

 

After 10 business days still no gow collection after getting the console bundle

why can't I get my gow collection

 

Gears of War Remastered Collection

I don't think a remastered GoW collection could hurt. Especially if they unified and enhanced all of the multiplayer maps and modes.

GoW is 1 of the few game franchises where I was able to beat the game regularly - I beat the entire trilogy.

 

Is your account gold an adult account? (Not privacy settings nor can it be changed after)

 

Hey there -

• 
  After further investigation, we've determined that you are not eligible for the promotion for one of these following reasons:
  

• *If you are located in Japan or China, you do not qualify for this promotion. Additionally, if you are located in a non Xbox Live supported region, you will not qualify. For a list of supported Xbox Live regions, please check our Xbox
  Live Countries page.
• *If you are under the age of 17 or have set your birth date incorrectly on your account (Example: December 12th 1899), you will not qualify for this offer. Your account must be set up correctly to reflect your accurate birth date. To check the birth date
  on your account, head over to your Personal Info page on your account. Changing the birth date on your account using the site above does not change your Xbox Live account's birth date.
  

We're sorry for any inconvenience this may have caused. Please keep an eye out on news.xbox.com and majornelson.com for any future promotions you may be interested in.

• Thanks for posting!