where is my golden membership and game?

Discus and support where is my golden membership and game? in XBoX Games and Apps to solve the problem; Dear Sirs: I purchased golden membership at 2014.9.24, but I find it become invalid today. I also purchase fifa15 at 2014.9.20. but i also can't find... Discussion in 'XBoX Games and Apps' started by HlashCN, Sep 28, 2014.

  1. HlashCN
    HlashCN Guest

    where is my golden membership and game?


    Dear Sirs:

    I purchased golden membership at 2014.9.24, but I find it become invalid today. I also purchase fifa15 at 2014.9.20. but i also can't find the item in my account list. So i want to know what is the matter? I can find the transaction detail in my credit card.
    my bank told me that the transaction has been completed. please give me a definite reply.

    :)
     
    HlashCN, Sep 28, 2014
    #1
  2. I Devil Virus
    I Devil Virus Guest
    I can not download my free copies of games with gold while still in gold membership

    Correction : Since i can't modify or delete my post.

    I'm using my main account which has no gold but i use my second account ZenMonk616 which has the gold membership to download thoses games.

    So my second account Zenmonk616 has the gold membership and that's where i tried to download my free copies of the games and it's there where the membership expire the next month the 15 of april 2017.

    My main account , is on xbox gold sharing but i know you can't dowload games with gold from sharing gold accounts!

    But the problem is still there, i have my gold membership on my second account, i tried to download from there but nothing!!
     
    I Devil Virus, Sep 28, 2014
    #2
  3. I Devil Virus
    I Devil Virus Guest
    I can't download my free Xbox gold games even if i have the Xbox gold!!!

    Correction : Since i can't modify or delete my post.

    I'm using my main account which has no gold but i use my second account ZenMonk616 which has the gold membership to download thoses games.

    So my second account Zenmonk616 has the gold membership and that's where i tried to download my free copies of the games and it's there where the membership expire the next month the 15 of april 2017.

    My main account , is on xbox gold sharing but i know you can't dowload games with gold from sharing gold accounts!

    But the problem is still there, i have my gold membership on my second account, i tried to download from there but nothing!!
     
    I Devil Virus, Sep 28, 2014
    #3
  4. BobMcFly247
    BobMcFly247 Guest

    where is my golden membership and game?

    You may please phone the support team on your issue as the phone support are the people able to help you.

    You may find the correct phone number at htrtp://support.xbox.com/contact-us
     
    BobMcFly247, Sep 28, 2014
    #4
  5. onyxishere
    onyxishere Guest
    You should also check commerce.microsoft.com for the account that you believe the membership and game to belong to. If they are not there then perhaps they were purchased from a different account.

    If you still cannot find anything after that then you should follow the steps above. Here is the link for you again.

    support.xbox.com/contact-us
     
    onyxishere, Nov 1, 2018
    #5
  6. BobMcFly247 Win User

    where is my golden membership and game?

    You may please phone the support team on your issue as the phone support are the people able to help you.

    You may find the correct phone number at htrtp://support.xbox.com/contact-us
  7. onyxishere Win User

    where is my golden membership and game?

    You should also check commerce.microsoft.com for the account that you believe the membership and game to belong to. If they are not there then perhaps they were purchased from a different account.

    If you still cannot find anything after that then you should follow the steps above. Here is the link for you again.

    support.xbox.com/contact-us
  8. Francia J. Win User

    Where is my Golden Ticket?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Just a friendly reminder though that in-game issues it is handled by the game support but no worries as I will be helping you still.

    According to the game support you may need to follow the steps below:

    "Restart your device and reinstall the game. The reward will be credited automatically the next time you enter the game."
  9. KenshinPan Win User

    i can't use my golden membership

    I got a trail golden membership for 30 days,when i logined my accout again after removed my accout from the xbox. i found that i lost my golden membership again after disabling the option of 'auto-renew subscription' .it' same to the 12 months's issue.i
    can't play against my friends again......I think this may be a bug....

    The support in Hongkong is on holiday at weekend,What i can do is playing stand-alone,an contracting Microsoft at Next Monday!
  10. XBLRewards8 Win User

    My missions - badges

    Hello theunit1982,

    Those are the next tiers of the MyChallenge. These are all outlined in the FAQ. For example, Golden Child, from the FAQ:

    What are the current MyChallenges?



    These are the current MyChallenges available. Check back often, as we’ll be adding new ones on a regular basis!


    Xbox Live Gold

    • Golden Child: Keep your Xbox Live Gold membership active for 3 consecutive months, earn 100 MyVIP Gems
    • Golden Age: Keep your Xbox Live Gold membership active for 6 consecutive months, earn 200 MyVIP Gems
    • Golden God: Keep your Xbox Live Gold membership active for 12 consecutive months, earn 400 MyVIP Gems
Thema:

where is my golden membership and game?

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