Where is My Collection

Discus and support Where is My Collection in XBoX Games and Apps to solve the problem; This happens quite frequently. Only a portion of My Collection shows up. I have purchased many more than are showing right now. Sometimes they are... Discussion in 'XBoX Games and Apps' started by AnnetteNorick, Apr 2, 2018.

  1. AnnetteNorick
    AnnetteNorick Guest

    Where is My Collection


    This happens quite frequently. Only a portion of My Collection shows up. I have purchased many more than are showing right now. Sometimes they are there and sometimes they aren't.

    :)
     
    AnnetteNorick, Apr 2, 2018
    #1
  2. ngocphi
    ngocphi Guest
    where is my GOW collection code?

    Is your account gold an adult account? (Not privacy settings nor can it be changed after)
     
    ngocphi, Apr 2, 2018
    #2
  3. Miss Bijoux
    Miss Bijoux Guest
    where is my GOW collection code?

    Hey there -


    • After further investigation, we've determined that you are not eligible for the promotion for one of these following reasons:

    • *If you are located in Japan or China, you do not qualify for this promotion. Additionally, if you are located in a non Xbox Live supported region, you will not qualify. For a list of supported Xbox Live regions, please check our Xbox
      Live Countries       page.
    • *If you are under the age of 17 or have set your birth date incorrectly on your account (Example: December 12th 1899), you will not qualify for this offer. Your account must be set up correctly to reflect your accurate birth date. To check the birth date
      on your account, head over to your Personal Info page on your account. Changing the birth date on your account using the site above does not change your Xbox Live account's birth date.


    We're sorry for any inconvenience this may have caused. Please keep an eye out on news.xbox.com and majornelson.com for any future promotions you may be interested in.

    • Thanks for posting!
     
    Miss Bijoux, Apr 2, 2018
    #3
  4. Mister Maka Win User

    where my gears of war collection?

    Hey all!

    If you just recently purchased Gears of War 4, you'll need to wait up to 30 days to receive your codes. If you don't receive your codes by the end of 30 days please create a new thread and let us know. Thanks!
  5. JosefLBohorquez Win User

    Where is my jigsaw puzzle collection?

    Thanks for confirming
    And sorry for the inconveniences, hope you don't face a similar situation in the future
  6. Miss Bijoux Win User

    where is my GOW collection code?

    Hey there -


    • After further investigation, we've determined that you are not eligible for the promotion for one of these following reasons:

    • *If you are located in Japan or China, you do not qualify for this promotion. Additionally, if you are located in a non Xbox Live supported region, you will not qualify. For a list of supported Xbox Live regions, please check our Xbox
      Live Countries       page.
    • *If you are under the age of 17 or have set your birth date incorrectly on your account (Example: December 12th 1899), you will not qualify for this offer. Your account must be set up correctly to reflect your accurate birth date. To check the birth date
      on your account, head over to your Personal Info page on your account. Changing the birth date on your account using the site above does not change your Xbox Live account's birth date.


    We're sorry for any inconvenience this may have caused. Please keep an eye out on news.xbox.com and majornelson.com for any future promotions you may be interested in.

    • Thanks for posting!
  7. ElaineJohnson7 Win User

    Where is my jigsaw puzzle collection?

    Yes, so far, so good. Haven't tried to purchase another one, yet. At least I was only using my points and not $$.
  8. JosefLBohorquez Win User

    Where is my jigsaw puzzle collection?

    Hi, so... just to confirm, is everything working as expected now?
Thema:

Where is My Collection

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